Yark Chrysler Jeep Dodge Ram FIAT

Good, but frustrating Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the rele Dropped my wife's Jeep off at 8 a.m. to have passenger side airbag replaced due to recall. Joe was friendly, polite, helpful. Took down all the relevant information, including number where I could be reached. When asked how long the repair would take, he said anywhere from a couple of hours to half a day. I called and left a voicemail for Joe at around 11:30, asking him to call me with an update, since my wife had a late afternoon appointment she was trying to figure out if she'd be able to make it to, depending if her Jeep was done or not. Never heard back. Called again two more times, leaving another message. Never heard back. Called a fourth time around 3 pm and spoke with a woman who finally put me in contact with Joe. When I spoke with Joe, he said he had sent me a text letting me know the work was done. I had given him my home phone number, which is a landline, when he asked for a number to reach me at. He never clarified whether or not the number was a cell phone, and just sent a text, rather than taking the time to make a call and speak with me personally or leave a message that I could get. Other than this frustration, I was pleased with the service. I would make a suggestion to try the personal touch (i.e., phone call) unless texting is specifically discussed and agreed upon. More

They take care of you!! Ramon takes care of people, plain as that. If you want a wonderful sales experience there only one place to go. Yark is always friendly and genuinely Ramon takes care of people, plain as that. If you want a wonderful sales experience there only one place to go. Yark is always friendly and genuinely want to get you in the car you want. More

Time to go see Jeremy at Yark again! It was time to upgrade to a newer vehicle, and it was a no-brainer, time to go see Jeremy Bonnough at Yark again! He had sold us a Jeep Liberty about It was time to upgrade to a newer vehicle, and it was a no-brainer, time to go see Jeremy Bonnough at Yark again! He had sold us a Jeep Liberty about 9 years ago, and we have never been happier with a vehicle.It was(and still is!) running strong, but it was time for a change. Jeremy is so helpful and knowledgable, he made the whole transaction a breeze. The fact that he is still there all these years later tells me that Yark not only cares about their customers, but their employees as well! Jeremy made special time for us, and was very accommodating,answering all our questions and didn't pressure us at all. He listened to what we wanted, and that's exactly what we got, driving a Jeep Compass home the same day. It was so easy for us to go to Yark, knowing we would not get a better deal or better service anywhere else. Thanks also to John for quickly and efficiently taking care of the paperwork, customer service at its best! It is just a good feeling knowing that we are dealing with professionals, and all of our needs have been and will be met. Not to mention the free car wash! Thanks again, Jim and Joanne More

New Grand Cherokee Look at the inventory online found the color and options that my wife wanted on her Grand Cherokee Limited call Tyler Radford he had the jeep ready fo Look at the inventory online found the color and options that my wife wanted on her Grand Cherokee Limited call Tyler Radford he had the jeep ready for us to test drive when we got there had us in and out in less than 3 hours thanks Mike More

They try everything they can! Went in to look at used cars trucks and Tyler found something that fit me and my budget. The dealership did everything that they could to get me the b Went in to look at used cars trucks and Tyler found something that fit me and my budget. The dealership did everything that they could to get me the best deal. More

Top notch Matt is the guy to see if you want a great buying experience! I personally do not like salesman but he is not aggressive. He believes that if you have Matt is the guy to see if you want a great buying experience! I personally do not like salesman but he is not aggressive. He believes that if you have a great vehicle, it will sell itself. People usually know what they want in a vehicle. That’s the car he will put you in. More

Great customer service Carlton was phenomenal, answered all questions and explained things well. Very personable and easy to work with! I had a great experience, thank you v Carlton was phenomenal, answered all questions and explained things well. Very personable and easy to work with! I had a great experience, thank you very much ! More

Satisfied customer This is the second vehicle I have leased from Yark. Grant Mission has been available for my schedule and very knowledgeable regarding the vehicles I w This is the second vehicle I have leased from Yark. Grant Mission has been available for my schedule and very knowledgeable regarding the vehicles I was interested in as well as steering me in the best financial situation for me. Kenny Donnley in Finance explained everything to me and answered all of my questions. Overall it was a very pleasant experience. More

Quick and easy Everyone was very professional and curtious. The purchase experience was easy. Overall the experience was very good. Looking forward to driving my Everyone was very professional and curtious. The purchase experience was easy. Overall the experience was very good. Looking forward to driving my new vehicle home. More

Best experience I went into Yark just to look at a charger ended up getting this nice Chrysler 300 thanks to Ramon who helps me in a purchasing my vehicle and being t I went into Yark just to look at a charger ended up getting this nice Chrysler 300 thanks to Ramon who helps me in a purchasing my vehicle and being the most nicest sales rep to work with me and what I could work with everyone was very friendly and very helpful I like to also say thank you to the staff and to Yanni Preston More