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Yark Ford

Toledo, OH

4.7
1,111 Reviews
Yark Ford has been a proud member of the Yark Automotive Group since 2021, and we're excited to bring a phenomenal automotive experience to the Ford enthusiasts of our community. Competence, integrity, respect, convenience, leadership, and enthusiasm are at the heart of our dealership, and we're eager to help you take full advantage of the exceptional customer service experience that we've worked so hard to create here at Yark Ford. If you're ready to dive into your next Ford adventure, you can count on us to lend a hand.
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5555 Central Ave

Toledo, OH

43615

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Showing 1,111 reviews

July 09, 2025

Yark states they care about ppl and the community and that is a lie. They charged me over $3,500 for repairs that did not repair the issue my vehicle came in for. After bringing my vehicle back 3x they w More

by cattim4e
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Zuccarell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Finfera
1.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Compton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kunisch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy DiCresce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Yark Ford responded

Your vehicle came in on 6/10/2024 (101,145 miles) with electrical and transmission issues. We proceeded to diagnose the vehicle and gathered your approval to move forward with repairs. We ordered the proper parts and did not charge you a diagnosis fee. The parts arrived a few days later, but you did not return to have the work performed until almost a full year later—April 2025 (117,716 miles). At that time, we completed the initial wiring repair quoted in 2024 (total repair: $2,597.81). We noticed more than normal corrosion in the wiring, so we took extra precautions to help prevent this from affecting the new wiring. You returned one week later (5/8/2025) with similar issues. At that time, we pulled different codes related to the transmission and gave you the option of paying to have the transmission dropped and further inspected—which was the more expensive option—or going with a more affordable route ($933.10) by laying a 5-wire overlay to see if that would resolve the issue. After the repair, we performed a 20-mile road test and verified that the transmission was working properly at that time (5/24/2025). A few days later (5/27/2025), you returned with a concern unrelated to the prior issue—your turn signals staying on. When your vehicle arrived, the signals were not on, but three pages of codes were present. Upon inspection of the front harnesses and headlights, we discovered an abnormal amount of water and water damage. At that point, you declined any additional repairs. According to Carfax, your vehicle had gone five years without any service records prior to your June 2024 visit, and it had been in multiple accidents. This history could explain why water is now entering the electrical system. We explained that any further repairs would carry associated risk. With the ongoing electrical issues and potential water damage, we shared our concern that continuing to repair the vehicle may not be financially beneficial. We offered to assist you with a trade-in, as that appeared to be the most practical next step.

Jul 10, 2025 -

cattim4e responded

Most of this is untrue the first untruth is when I took my car in June of 2024 the only light that was on was my tool light and my car was running perfectly fine I just wanted to exercise precautions with the tool light, they told me that I needed a wiring harness because there was moisture in the harness and they did not see any other issues with the car and when I asked them if the car was safe to drive if there were any problems with driving the car they said no the car is fine to drive they don't see why I could not drive the car, there was no transmission issues and no transmission was mentioned. And what I'm gathering from that untruth is that because like they said they did not charge me a diagnostic fee for the first time I brought my car in in June of 2024 he did order parts it took over a month for them to call me to tell me that the part was in, meanwhile my car was running perfectly fine outside of the tool light and I told them at that time if the car gives me further problems I will bring it back but right now the tool light is out and there's no need for me to spend that amount of money. Moving forward to March of 2025 when I brought my car in my car's tool light was on the shift Park sensor light was on my engine light and my brake light, I took it to them immediately at which time I asked them to check for transmission issues letting them know that it was throwing itself into park break and I would have to move forward to get the park break to release which none of this was going on at the time that I took my car to Yark in June of 2024, my car was taken to them upon the suggestion of Express Transmission which gave them a clear outline of what my transmission codes were and what probably needed to be done in order to get the car running which was not related to the harnesses according to a reputable electrical mechanic it was taken to by the name of Vintage Electrical Auto repair. I was told by Craig Compton that fixing the harness would correct my problem when I asked him was he sure he said yes I'm pretty sure that is when I approve the go-ahead for them to fix the harness. When that did not fix the problem I was told that he's going to run a ground wire to my transmission to prevent having to drop the transmission all together and this should definitely get me going so $933.10 later I agree to that. And to date my car is still throwing itself into park break and the problem has not been resolved at all the harnesses that were repaired had absolutely nothing to do with the transmission or the park brake issue all of the other lights did not come on until after their initial repairs. The water condensation was in the front light all along they only brought that up after the fact that I brought the car back for all the additional issues that their repairs were causing, that front light was exactly the way it was when I initially took my car in in June of 2024 the only reason why my car is not running today is because of the issue that I brought it in for in March of 2025 which is the shift park brake sensor that could be involved with the transmission that has absolutely nothing to do with that harness please I am asking for a refund and if because as a courtesy you did not charge me a diagnostic fee in June of 2024 feel free to deduct that diagnostic fee from the $3,530.91 that I am owed for my problem not being fixed and now you're saying you won't fix my car at all for even more money this is just hurtful and a rip off. The only reason why Express transmission did not repair my car is because it was a hybrid and he thought that yark Ford would know what they were doing and at this point they're saying after all this money they still don't know what the problem is they've did two repairs on my car that didn't fix any of the problems and only made more problems and they don't want to refund me my money that is not fair I have all my documentation to prove such along with the documentation from vintage auto repair stating that the codes from the transmission shop and even Yarks own diagnostics were not even taken into consideration when they did the repairs that they said would get my car fixed that did not fix my car. Show quoted text

Jul 10, 2025 -

cattim4e responded

The other untruth is that my car has not been serviced at all in over 5 years before it came to Yark in 6/2024 I have all the paperwork that shows every oil change, brand new tires Wheeling alignments air conditioning filter cleaning all of those things were done to my car and I have receipts for everything that was done to my car you guys didn't service those things but my car has been serviced and well kept all of this time.

May 31, 2025

Aaron was excellent to work with. He was very helpful and knowledgeable throughout the entire process. He went above and beyond in finding me the car that I really wanted. More

by holly.noonan54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Yark Ford responded

Thank you for choosing Yark Ford, we appreciate your positive feedback!

May 15, 2025

The dealership was fine to work with. I greatly appreciated Aaron’s patience with me! I traded in an older car and the new technology and upgrades took some time to learn and Aaron was gr More

by emi116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Zuccarell
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Yark Ford responded

Thank you for the positive review of Yark Ford!

May 15, 2025

Found the car I didn’t even know I wanted with the help of Aaron. Came in for something completely different and went home with the vehicle of my dreams. Aaron’s knowledge was incredibly helpful when choos More

by j.larynn.syms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Yark Ford responded

Thank you for choosing Yark Ford, we appreciate your positive feedback!

April 01, 2025

The Yark team had all my requests taken care of in no time, and I just popped into the dealership! Within an hour a deal was reached and vehicle pick up was arranged for the next day (on my request). Eas More

by ssands
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Bickel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Yark Ford responded

Thank you for choosing Yark Ford, we appreciate your positive feedback!

March 28, 2025

Have mixed feelings about the electrical coverage we purchased. It felt rushed and we didn't receive any paperwork on it. Later we looked online and feel we overpaid by quite a bit. More

by nankan505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Yark Ford responded

Thank you for choosing Yark Ford, we appreciate your feedback!

March 28, 2025

Aaron has consistently hit it out of the park with our last 4 cars from Yark. I would recommend Aaron and Yark Ford to anyone looking to purchase or lease a new car. More

by nwohiopma
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2025 -

Yark Ford responded

Your support of Yark Ford is much appreciated!

March 02, 2025

I had a wonderful experience at Yark and Aaron made the experience stress free! He was very helpful More

by brittanywyatt95
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elijah Kimmons
Apr 29, 2025 -

Yark Ford responded

Your support of Yark Ford is much appreciated!

February 09, 2025

Aaron was great! Everything went very smooth with his help. We bought a new bronco, and we love it! More

by Funfun
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Yark Ford responded

Thank you for choosing Yark Ford, we appreciate your positive feedback!

January 17, 2025

I can't say enough good things about my experience with Aaron! He made what can often feel like a stressful process so easy. Aaron is the epitome of a no-pressure car dealer- he genuinely wants to help you More

by KatieF1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Byler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paige Dennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Yark Ford responded

This is a fantastic review! Thanks from the entire team at Yark Ford.

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