Yark Ford

Beyond exceptional I had such an amazing experience. I was given lots of details on several suv's that were all in the price range I was asking for and exactly the typ I had such an amazing experience. I was given lots of details on several suv's that were all in the price range I was asking for and exactly the type of suv i was looking for. I never felt pressured to decide and felt as though I was talking with friends. I left buying an escape that I love driving and the price was amazing. They are absolutely wonderful!!!!!! Definitely reccomend them to anyone searching for new or used!!!!! More

Service Department is Awful Do not bother making an appointment for the service department. They will take your car and it will sit there all day and they will call you late in t Do not bother making an appointment for the service department. They will take your car and it will sit there all day and they will call you late in the afternoon and say that they could not get to our vehicle and then turn around and say they couldn't find the problem so they would have to have our car an extra day. They offer to pay the rental car fee for both days, that was back in August and after no less than 15 phone calls I still do not have my refund for the rental car. More

More Than 5 Stars Bobbi has an all star lineup! Steve took care of all the details and Jabo could not be happier! And everything was done in one day. Can’t thank you en Bobbi has an all star lineup! Steve took care of all the details and Jabo could not be happier! And everything was done in one day. Can’t thank you enough! Jabo More

Recall work and oil change We recently had our truck in for some recalls and an oil change and we’re a little disappointed. We called and scheduled the appointment and were told We recently had our truck in for some recalls and an oil change and we’re a little disappointed. We called and scheduled the appointment and were told there were four recalls on the vehicle. We dropped our vehicle off the night before so they would have plenty of time to work on it and used our own spare vehicle in the meantime. When we were called by the service member the day work was to begin he said one of the recalls actually fell under “extended warranty work”. Which, this particular recall was the source of the problem in which were were having- the locks freeze up and the door will then not close, not something we can ignore. Once I had said that we are having that particular problem, they decided that they would work on the recall issue, but he made mention he had a dentist appointment that day he would be out for- surprising there is only one individual in the shop that could do this job, and why wasn’t it marked that he wouldn’t be in for the appointment time we were given? We were also told that it would be done in one day. It took two days. We had to pick our truck up after hours, since we had to work and they did give us a heads up that they would be plowing that night due to the snow, which was very nice of them. When we went to pick up our truck, we found that it hadn’t been washed as it is supposed to be after any service as we are Kistler Platinum guarantee members and we paid for that. They did correct the recalls, and changed the oil (3 free oil changes in the 1st year of the automatic Kistler Gold Guarantee), also they were nice to talk to. It doesn’t take long to run a vehicle through the car wash and they had it for 2 days, it should’ve been washed. A recall is a recall, not “extended warranty work” and it was frustrating to feel like we were sort of being brushed off or potentially going to have to pay for the repair. Other than that, they did their job well from what we can tell and they were very nice on the phone. More

2015 Ford F-150 Jeff Mathes is the man!! Easy to work with and was very personable. He also got me a great deal. Made the process quick and easy. Jeff Mathes is the man!! Easy to work with and was very personable. He also got me a great deal. Made the process quick and easy. More

Love Kistler Ford! This is my second time buying from kistler. Aaron was very helpful and patient and made sure the process was as smooth as possible. JT was great throu This is my second time buying from kistler. Aaron was very helpful and patient and made sure the process was as smooth as possible. JT was great throughout the financing portion and answering all of my questions. Bill in service made sure I was in and out for installing my remote start. I love kistler and will never go anywhere else. More

First time purchase from Kistler Ford Daughter recommended Nick M We told him what we wanted and he came through with everything!! Went looking and brought the car home same day! Daughter recommended Nick M We told him what we wanted and he came through with everything!! Went looking and brought the car home same day! More

Good buying experience Things started slowly as they weren’t ready for us when we arrived as we were told they would be but once Jeff got started, he took great care of us. Things started slowly as they weren’t ready for us when we arrived as we were told they would be but once Jeff got started, he took great care of us. We told them we did our research & didn’t want to play any games and we didn’t. There were no games of back and forth. Once we had the vehicle picked out that we wanted & they checked out the vehicle we were trading in, they gave us the initial numbers. We countered with what we wanted, they did their calculations and we were able to do the deal. It was also nice that we weren’t at the dealership all day. The total time we were at the dealership from beginning to end was 3 1/2 hours. It was a very pleasant buying experience and we would recommend them to anyone. More

F-150 Deon was very great to work with and was up front honest and very fair. Had a very good experience here. Work and will recommend. Deon was very great to work with and was up front honest and very fair. Had a very good experience here. Work and will recommend. More

Fast and Easy Jeff made the process very easy for me as I was a first time buyer. I was nervous because of this but he was very well at explaining everything withou Jeff made the process very easy for me as I was a first time buyer. I was nervous because of this but he was very well at explaining everything without pressure. It made the whole process much more enjoyable! More