Yellowstone Motors
Powell, WY
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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The service staff at this location was very friendly. Our service advisor was very thorough in going over the multi-point inspection checklist. The wait time was not too bad. Our service advisor was very thorough in going over the multi-point inspection checklist. The wait time was not too bad. More
Always polite and give you detail information about your service also advise about upcoming service that may be needed,they advise you of cost it may be. service also advise about upcoming service that may be needed,they advise you of cost it may be. More
They do not care about their customers or potential customers, was told to not put a deposit on a truck because it hasn't been through the shop yet and checked out. I still go through financing, get a customers, was told to not put a deposit on a truck because it hasn't been through the shop yet and checked out. I still go through financing, get approved and the truck gets sent to the shop, I was asked when I could come do paperwork, told them pretty much any day after 1pm. I was told ok sounds good. An entire week goes by and I hear nothing, so I messaged them to see if the truck was done, I was told it was sold since I didn't put a deposit down. Didn't even have the decency to let me know either. A total waste of my time and I missed out on other trucks at other places because I was trying to stay local. More
Excellent service. Comfortable waiting room. Staff is very customer oriented...pricing seems very high for just a basic oil change. Very impressed with the welcoming I received. Will definitely use thi very customer oriented...pricing seems very high for just a basic oil change. Very impressed with the welcoming I received. Will definitely use this dealership to consider any future purchases. More
They were very courteous and professional. Worked really hard to get out car ready to go again. I would recommend them to anyone for a service on their car. hard to get out car ready to go again. I would recommend them to anyone for a service on their car. More
Kirt Cozzens was friendly, courteous and efficient in handling our deal! The dealership is close by which means they will get our service requirements. Their Service Department (Jim Smith) is top notch. handling our deal! The dealership is close by which means they will get our service requirements. Their Service Department (Jim Smith) is top notch. We have had our other Toyota's serviced here and will return with our new Toyota 4Runner. More
Courteous service, friendly staff. Driving 75 miles for service work should say something about your service department. A little high priced but more trustworthy than Walmart in Cody. service work should say something about your service department. A little high priced but more trustworthy than Walmart in Cody. More
Enjoy the whole bunch at Yellowstone. Waited for my vehicle while servicing. Great choice of drinks and cookies. The only suggestion would be less comfortable seating. I have a hard time getting up vehicle while servicing. Great choice of drinks and cookies. The only suggestion would be less comfortable seating. I have a hard time getting up from the chairs More
The sales people and the service people are courteous and helpful and kind. They have helped me immensely. The service I have received is excellent. helpful and kind. They have helped me immensely. The service I have received is excellent. More
Jerry at the service department is always nice and takes good care of me. I debated on whether or not I should write the following review, however because you sent me a survey I decided to share this wit good care of me. I debated on whether or not I should write the following review, however because you sent me a survey I decided to share this with you. While waiting in the customer waiting area, I had the unfortunate experience of watching an employee wipe his nose with his dirty hand about three times after a sneeze. He then reach into the cookie bin with the exact same hand, saying, "Don't tell anyone we're not supposed to..." as he took a cookie. It was absolutely disgusting, plus they admit they are sneaking and don't care. Then I watched two more employees come in and take the remainder of the cookies. Every time I have had to wait in the customer waiting area I have watched your employees come in take cookies without washing their hands and tell us that they're not supposed to take the cookies. It's ridiculous! It puts your customers in an uncomfortable place when employees are asking us to ignore that they do not follow the rules. I personally do not care if they have the cookies. It is the employee that seems to always inform us that they're not supposed to be doing what they are doing but they do it anyway. Again sneaky. Makes one wonder if sneaky is how they deal with charges while working on our vehicles. Actually many of your employees go in and out of your cold drink refrigerator as if they own it. It must be all right because they keep doing it over and over. It would be interesting to see the cost of all these cold drinks going to what you think are guests but instead are your employees. I don't know if I've ever seen one of your customers take anything out of the cold drink refrigerator or the cookie bin. I'm sure they do I just have not seen it. Your mechanics should use some sort of an overall because their clothes are filthy and they come in and sit in the chairs waiting while their lunch is warming in the microwave. It is very awkward. Is there not an employee lounge or a place the employees can go without having to be with the people waiting for their vehicles. The smell of their lunch is right in there with us. Or is there another place that the customers could wait? Waiting for the maintenance of my vehicle in your waiting room is not a pleasant experience. More