Yonkers Auto Mall

Jennifer was an awesome sales girl though she doesn't do sales and Wali managed to satisfy my needs though I was exhausted after the car I originally wanted was no longer there. I left happy with a newer do sales and Wali managed to satisfy my needs though I was exhausted after the car I originally wanted was no longer there. I left happy with a newer model of what I wanted and Jennifer really went above and beyond to keep me happy. More

i bought a used car from them i was skeptical but proceeded anyway the experience was amazing they had a good selection of cars i was in and out. i was happy with my 2010 honda accord. i bought on fe proceeded anyway the experience was amazing they had a good selection of cars i was in and out. i was happy with my 2010 honda accord. i bought on feb 7 my bday but i had to wait for my road test. Sal let me pay for my car and picked it up when i was read on the 21st. didnt fill up my gas but i was good.. thanks More

Main Concerns: - Poor inspection of pre-owned / used Main Concerns: - Poor inspection of pre-owned / used vehicles - Potential attempt to pass damaged vehicle onto another customer Description: I h Main Concerns: - Poor inspection of pre-owned / used vehicles - Potential attempt to pass damaged vehicle onto another customer Description: I had a pretty bad experience with Yonkers Automall. I am an Army soldier who is stationed in Georgia but is originally from New Jersey. I was looking to purchase a used Nissan Altima 2012, and my father noted that prices for used Altimas were $2000-3000 higher in Georgia than in the NY / NJ area. I decided to use a car inspection service to check out car options in NY first and then ship down the purchased vehicle to Georgia. I found Yonkers Automall's attractive price for a used 2012 Altima, began corresponding with Stef, and ordered an inspection of the Altima I was interested in. Stef also sent me the vehicle's Carfax, which was clean of any major issues. The technician who inspected the car called me immediately to say that the Altima had significant structural damage to the floor panel (the underside of the car). He described an approx. 5'' x 16'' dent in the underside of the car, and he sent two photos (with a ruler next to the dent) to confirm his claim. Neither Yonkers Automall nor the CarFax identified any structural damage. The technician explained that while he could not exactly say how such structural damage would affect the resale price, he did emphasize that in his extensive work with used Nissan dealerships, any structural damage will significantly reduce the grade / resell price of a vehicle. I brought this structural damage to the attention of Stef and sent her the photos. She seemed sincerely surprised and said that they had never checked the underside of the car. I said that I would only be willing to purchase the car if the price was significantly reduced to reflect the cost of repairing the structural damage. I never received a call back from Yonkers Automall. I cannot say for certain, but there is a chance that the used Altima was simply passed on for a similar price to another customer, who simply did not check the underside / floor panel of the car. I was very concerned when I did not hear back from Stef since my correspondence with Yonkers Automall had been so pleasant previously. I would be very disappointed to hear that Yonkers Automall sold the vehicle with structural damage to an unsuspecting customer. More

I had a very good experience at this car dealership. I went to 7 dealerships before I finally found what I wanted, in the price range that I wanted at Yonkers Auto Mall. Within 2 hours of finding the car, went to 7 dealerships before I finally found what I wanted, in the price range that I wanted at Yonkers Auto Mall. Within 2 hours of finding the car, test driving it, asking questions, etc., I was driving off the lot in my new car for the exact price I wanted to pay. They were very nice and helpful, and the one issue that I had, they promptly took care of it. If your reading these reviews, just remember most times people who have negative experiences usually write reviews because they want to get something off their chest because they are feeling used and abused by a situation. Not saying that their negative experiences aren't valid and helpful, but usually people who have good experiences just keep it moving and most times don't bother to write a review. So just do your research and go in armed with information to make the best car purchase for you. I had a good experience here, and the last time I bought a car was about 10 yrs ago where the full experience wasn't so great. So I went in with eyes wide open and a million and one questions, and I am very happy with my purchase from this dealership. More

liars they don't keep promises they treat you like garbage after purchase. I went for dodge journey ended up with honda they promised FREE oil change for a year THAT A lie ONLY WITH TUN UP before the garbage after purchase. I went for dodge journey ended up with honda they promised FREE oil change for a year THAT A lie ONLY WITH TUN UP before the sale I told them the tires have to be change on the car, they said ok no problem. when i went to change the tires Wali said he doesn't pay for new tires only used one they said we will give you bumper to bumper warranty on car Lie they sold it to me the place looks disgusting same as people working there Be aware if they promise you anything let them give you in writing More

Went in one weekend just to take a look at a used vehicle, that one we had our heart set on was sold but there was a similar model just different color. Everyone took excellent care of us from Stefa vehicle, that one we had our heart set on was sold but there was a similar model just different color. Everyone took excellent care of us from Stefanie who I chatted with to get information, Anthony our salesman who sat down with us and gave us time to look at the car, no pressure, and finally the General Manager - Wally, who worked with our credit making sure we walked out with the lowest payments, and comfortable down payment. Never felt hassled and would definitely recommend and do business with them in the near future. More

I came in and was looking for a car to last with me and i met Sal he was very nice and professional and i felt very comfortable with him.He came over to me when other dealers here didn't i felt appreciated. met Sal he was very nice and professional and i felt very comfortable with him.He came over to me when other dealers here didn't i felt appreciated. In my experience dealers weren't good but with Sal i trusted him and got a amazing price and was glad to deal with this man. More

My husband needed a car and we didn't want to go with another new car. A friend had told us about this dealership and their service. Everybody was so friendly and accomodating from the momemt we walked i another new car. A friend had told us about this dealership and their service. Everybody was so friendly and accomodating from the momemt we walked in, from customer service, all the way to the service tech. The sales people work with you to get you a car in your price range without all of the hasseling. My husband and I were very satifised with the whole experience and he loves his new car. More

AFTER A FEW WEEKS OF LOOKING FOR A CAR IT TOOK ME LESS THAN AN HOUR TO FIND WHAT I AM LOOKING FOR .THE CAR I WANT ,THE PRICE I NEED AND NO SWITCH AND BAIT LIKE OTHER DEALER . THANK YOU SAL AND WALI FOR M THAN AN HOUR TO FIND WHAT I AM LOOKING FOR .THE CAR I WANT ,THE PRICE I NEED AND NO SWITCH AND BAIT LIKE OTHER DEALER . THANK YOU SAL AND WALI FOR MAKING BUYING CAR AS EASY AS IT SHOULD BE ...VERY HAPPY WITH MY 2012 WHITE ALTMA ..... More

Be forewarned, this place looks run down & is the epitome of a used car dealership. At first they're all lovey dovey and use all their tactics to reel you in order to make that sale but afterwards, t epitome of a used car dealership. At first they're all lovey dovey and use all their tactics to reel you in order to make that sale but afterwards, they pretty much treat you like garbage. I went there this past weekend to inquire about the FREE oil change. I was basically told that the oil change wasnt free unless i purchased something else. However thats the only thing my car needed. The manager was very rude & obnoxious & started yelling at me. I dont see why its a big deal to give someone a $20 oil change for a car they just purchsed for $20,000. Never again! More