I went to the dealership in November to purchase a car.
I was happy that they not only took my car, but paid the minimum balance off and provided me with a new car. I was very skeptical about the dealersh
I was happy that they not only took my car, but paid the minimum balance off and provided me with a new car. I was very skeptical about the dealership as they seem to rush you into things. But in all, I left with a car that I thought I was happy with. Due to them telling me that the car had just come in, I wasn't provided a Carfax report. I was told by Bibi that they would fax it to me. I am still waiting for it 9 months later. I was also told that if I referred a friend, they in turn would make a car payment for me. I referred a friend in August and spoke with Bibi about the transaction. I was then told via email and on the phone, (all call were logged) that the payment was mailed. As of today, 2 months later the payment has not arrived. I spoke with Sal, Wally and a new lady who all informed me (all logged) that the check was on its way. I spoke with Sal last week who then claimed he knew nothing about the transaction, but that it would be mailed that day. It never came. When I recently spoke with him, he became combative and argumentative now saying he has nothing to do with it. They also claim they know nothing about my requests for the Carfax when I have it in writing via fax and email. I wouldn't recommend my worst enemy to this dealership as they are not very truthful. And its sad because there are some very nice people working there.