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Yonkers Honda - Service Center

3.1

40 Lifetime Service Reviews

2000 Central Park Ave, Yonkers, New York 10710

40 Reviews of Yonkers Honda - Service Center

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December 18, 2017

"Great service experience - Fair & Honest"

- Golfer

We enjoy having our Hondas serviced at this facility. Staff is courteous, service is timely, and well performed. My wife and I always feel confident when having our cars serviced.

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Recommend Dealer
Yes
Employees Worked With
Alex Ramos
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Leon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 25, 2017

"Great service"

- M. Martinez

I had my alternator go on me while I was driving. Yonkers Honda service department had a shuttle replace my battery and follow me to the shop. They then help me rent a car at a nearby Hertz. One day went by and I had my car back with an oil change. Rich and R.J. kept me up to date on everything.

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Recommend Dealer
Yes
Employees Worked With
RJ Gocool
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Leon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 24, 2017

"Don't change oil here!"

- thieves

Very sketchy. When they change your oil they don't put back in enough, or don't give you the oil type you ask for. They changed my coolant and then told me a few weeks later that I needed my hoses changed(not true) & WOULD HAVE TO PAY TO CHANGE MY COOLANT AGAIN. They told me my tires had 2/32? of tread when they had 8-10/32 of tread. THEY DON'T DIAGNOSE ON SATURDAY - should be there busiest day! I could go on .......

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Recommend Dealer
No
Employees Worked With
I do't see there pictures
Aug 05, 2017 -

Yonkers Honda responded

I have tried reaching out to you privately, but was unsuccessful. Please contact me directly I would like to resolve this negative experience you had. My name is Boris Maksumov, Yonkers Honda Management. Call: 914-600-7988 ext 2 ask for Boris. Thank you.

January 15, 2017

"Rip off-Quote of $ 575 for an $85 job."

- dija

Had my car towed there because it could not start. Service representative initially told me the diagnostic would cost $136. Later called me back to say it may be more complex and I will have to pay a $575 diagnostic charge to go further... just to find out what it is. Towed my car to another mechanic. He diagnosed the problem within 15 minutes and fixed it in 20 minutes. Parts and Labor $85. Not getting ripped off.... priceless. They have no conscience! One of the grounding cable was corroded and needed to be changed!

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Recommend Dealer
No
Employees Worked With
Sam Feinberg
December 31, 2016

"ZERO STAR"

- 914andystrong

ZERO STAR FOR ME . TEC PUT 2 MUCH OIL BLOW OIL PRESSURE SENSOR & CHECK ENGINE LIGHT ON .NASTY RUDE ASISTANT MANAGER NEEDS TO BE FIRED..

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Recommend Dealer
No
Employees Worked With
RJ Gocool
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 21, 2016

"wonderful visits for sales and service at Yonkers Honda"

- Linda

This was an unusual visit. My daughter's 2004 Honda accord with 146,000 miles was brought to Yonkers Honda with a misfiring cylinder. Alisa said they wanted to test it some more and the verdict came back. The car was done. My daughter was crushed .Alisa was so understanding and she helped us donate the car, have it towed and kept the plates until i could pick them up. This was service beyond the call of duty and made me feel Yonkers Honda was family. In addition, there was no mention of another Honda since my daughter had just moved to NYC and did not want a car in the city.

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Recommend Dealer
Yes
Employees Worked With
Alisa Gaito
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
September 13, 2016

"Yonkers Honda is the dealer to go to "

- Yvette0121

The employees there provided me with a variety of cars including my Honda Pilot and it has been an amazing experience including when I came in to do my oil change they were very curdious and made the process fast

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Recommend Dealer
Yes
Employees Worked With
Ike(sales)
August 02, 2016

"Appointments don't matter"

- Don't go there for service

I recently made an appointment for service because of a bad battery. I took my car in that morning at 7:30am.and was forced to leave it or make another appointment. Reluctantly I left my car and told the rep that I needed my car asap. At 2pm I called and my car hadn't even been looked at. Angrily I asked to speak to the service manager Mike who told me if I'm unhappy I can come in a get the car without any service performed. I will not be going to service my car there again

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Recommend Dealer
No
Employees Worked With
Alisa Gaito
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Juodzevich
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
May 09, 2016

"Continues to excel at customer service."

- SYSCO

I have been going to Yonkers Honda for 32 years. They care about both you and your car and they are not satisfied until you're satisfied. You may be able to get the work done for less, but like everything else in life, you get what you pay for.

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Recommend Dealer
Yes
Employees Worked With
Gene .
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
RJ Gocool
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jasmine Shivprashed
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mike Juodzevich
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rich Leon
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 04, 2016

"Excellent Service Center - Very Thorough and Honest"

- FamilyDriver

I have had the pleasure of working with Michelle and the Yonkers Honda Service staff for most of the decade in which I have owned my 2005 Accord. Michelle has always patiently listened to every question I have had, responding with a knowledgeable answer either on the spot or after consulting with the mechanic, but she always gets back to me. The car has needed very few repairs but when it has she has consistently provided detailed explanations as to why the work was needed. Michelle also patiently helps me keep track of the maintenance as she knows I always want the car in top running order, and yet she does not try to oversell anything. On occasion I have dealt with other managers at this service center and they have also been very helpful, but am particularly appreciative to have benefitted from Michelle's knowledge, attention to detail, and customer service commitment.The last time I took the car there it needed a new transmission. Michelle went out of her ways to give me different options as to what to do, without any pressure. She even worked with the sales staff and the entire Yonkers Honda entity went out of its way to make me happy. I ended up buying a 2012 Accord from them - now just because it was an essentially new car at a great price - but I particularly wanted another Honda to be able to keep taking it to Yonkers Honda for their fine service, which Michelle so wonderfully represents.

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Recommend Dealer
Yes
Employees Worked With
1
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