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Yonkers Kia

Yonkers, NY

4.4
3,481 Reviews
Yonkers Kia is the largest volume Kia dealership in the Tri-State area. We've achieved this by making sure all our customers are 100% satisfied with their purchase and service needs. All our employees are factory trained and Kia certified. We carry the largest selection of new and pre-owned Kias as well as all other pre-owned makes and models. We have assembled the most advanced network of lenders to make financing easy when you finance through us. Yonkers Kia will get you the auto loan you need! Our goal is to provide you with the best selection of quality cars and the best purchasing experience ever. Yonkers Kia offers the best prices anywhere GUARANTEED! Call us today to schedule a test drive at 914-337-3800 or visit us online at YonkersKia.com
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1850 Central Park Ave

Yonkers, NY

10710

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Showing 3,481 reviews

September 19, 2022

I asked Mr. Noel if everything was included in the 10,000.00 that I gave he said yes, to my surprise when I went to pick up the vehicle they ask me to finalize th More

by isantiagoj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Noel Paulino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Yonkers Kia responded

Thank you for taking the time to let us know how we did. Please keep a lookout for the OFFICIAL FULL SURVEY from Kia USA. This survey will work as a report card for our dealership and your sales professional. If you have any questions, please feel free to contact our Executive Director directly. We hope you have a great day! 📧customerservice@yonkerskia.com ⭐⭐⭐⭐⭐

September 18, 2022

This dealer is one of the best dealers to deal with. My salesman Kevin, is one of the best man to deal with and I hope him the best. More

by Spkroma's abby
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanton
Sep 19, 2022 -

Yonkers Kia responded

Thanks, Spkroma, we wish you the best as well!

September 17, 2022

I’ve been coming to this dealership for quite some time now and I’ve been having a great experience so far. I’ve had my last 3 cars from here so I will keep coming back. More

by josef715
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Napolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Yonkers Kia responded

Thank you Josef715, enjoy every mile in your new Kia. See you for your 4th car!!!

September 17, 2022

Great service department, friendly and knowledgeable staff, cost effective, they also know my name. Keep it up. More

by DerrickTouba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Yonkers Kia responded

Thanks, DerrickTouba, we are glad you enjoy our customer service, we do our best!

September 15, 2022

My representative was great. She was super helpful and understanding. I know u had left my car in great hands with her! More

by proscillasuero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlyn Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

Yonkers Kia responded

Thank you so much for the positive rating.

September 15, 2022

Still waiting for a special kit for steering column it's been a year 1st attempt kua had my car for 1 week part came in missing a piece go last week they say they have the part lost another day because th More

by broadway242
Customer Service
Recommend Dealer
No
Employees Worked With
Darlyn Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Yonkers Kia responded

broadway242, Good evening. It sounds like you are in the middle of the same crisis we all have found ourselves in; waiting on something due to out of stock, delayed shipping, etc. This is the reality we are in and while we don't like it either, we can only provide the parts when they arrive to us. We are sorry for the experience but understand that our team wants you to be happy. Please email our Executive Director at customerservice@yonkerskia.com to find a resolution to your concerns. Thank you!

Sep 24, 2022 -

broadway242 responded

It's over 1 year and nobody has even called to give me a answer on when it's coming this is my second Kia Sorento bought one in 2011 snd 2020. You guys had my SUV for 8 days n I got nothing in return not even a complimentary oil change. NOTHING

Sep 24, 2022 -

broadway242 responded

Not even a compliment car to use that would of been nice I had to take the bus home

September 15, 2022

Maurissa was kind, patient and helpful. Very good experience working with her. Would return if needed :) More

by no2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maurissa Johnson
Sep 16, 2022 -

Yonkers Kia responded

Thank you for your 5-star review! Please stay connected to us on 💬social media & SUBSCRIBE to our YouTube channel at http://www.YonkersKia.TV 📺Respectfully, Criss Castle, Director of Customer Experience 📧customerservice@yonkerskia.com ⭐️⭐️⭐️⭐️⭐️

September 15, 2022

This dealership will never get know any more of my money from because your worker are very nasty and need very much worked on and by the the service department is awful. More

by Jor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Heator
Sep 23, 2022 -

Yonkers Kia responded

Jor, We are sorry for the experience that had you feeling this way. Our goal is for all of customers to be happy. We also uphold there should be a mutual respect from customers to our team as well. Calling our team names is inappropriate and we hope that your choice of expression can be improved. Please email our Executive Director at customerservice@yonkerskia.com to find a resolution to your concerns. Thank you!

September 15, 2022

Yonkers Kia they sale department really takes the time to sit with you and get a understanding about what is you really looking for in a vehicle. I recommend Yonkers Kia More

by me17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ramos, Jhonny Uceta
Sep 16, 2022 -

Yonkers Kia responded

Thank you, Me17, hopefuly we can get a second visit so we can achieve that fifth star.

September 15, 2022

Knowledgeable, professional, punctual and well informed. My salesman, Kevin is respectful and has all the patience in the world. He is the best sales person I have ever known. More

by Spkroma's abby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Stanton
Sep 16, 2022 -

Yonkers Kia responded

On behalf us all of us at Yonkers Kia, I would like to thank you for sharing this great review about our team! We are thrilled that you enjoyed your experience. If there is anything we can assist you with today or in the future, please email us at customerservice@yonkerskia.com Thank you!

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