Yonkers Kia

I don't have enough words to explain how wonderful Mikhail Kopilovich treated me. I went to the service dept because I felt my car was shaking, he personally got into my car and inspected the issue Mikhail Kopilovich treated me. I went to the service dept because I felt my car was shaking, he personally got into my car and inspected the issue and guaranteed me everything was ok I was with my 91 yr old mom and we left that service area within 25 minutes and that was also because in between the great service Mikhail Kopilovich made sure that one of his wonderful staff install my rear window wiper! Now if this isn't amazing service I don't know what is.Thank you from the bottom of my heart. More

This review is 13 months late, but worth it. In August 2019, I leased my third car (actually a 2019 Sorento EX Sport SUV) from Yonkers KIA. I had previously leased a 2015 Optima SX and a 2016 Optima EX, 2019, I leased my third car (actually a 2019 Sorento EX Sport SUV) from Yonkers KIA. I had previously leased a 2015 Optima SX and a 2016 Optima EX, and both were very good experiences. Lou Gashi was my sales rep for the 2019 Sorento. I have to say my experience with Lou was the best of all. Once I had set up my meeting, Lou called me prior to our visit to introduce himself and confirm. On the day of our visit, as crazy busy as it was in the showroom that day, Lou was very attentive to both my wife and me every step of the way. He took us to the off-site lots for us to see and pick out the color and trim level of Sorento we wanted. He along with the finance dept. worked very hard to give me the best lease deal that worked within what I was willing to spend. In addition, the 2016 Optima EX I was trading back was over the mileage limit, but Lou was able to work it out for us both that day and following up afterwards so that we did not incur any extra mileage or other charges!! With so much going on we ended up spending the whole day waiting for our new Sorento to be prepped and paperwork to be finalized, but Lou was there with us until the end. He gave us the final walk though, making sure everything on the SUV was good, helped us set up and sync the Sorento with the UVO apps, and saw us off. And if that wasn't enough, Lou has texted me a few times during the first year, most recently the end of July, to see how we and the car are doing, and offering his services to us if we needed. If by chance you can't figure it out, I HIGHLY recommend seeing Lou Gashi and the rest to the crew at Yonker's KIA!! More

Even though I live in northern Westchester County about 45 minutes away, I have brought the 3 KIAs I've leased from Yonkers KIA back to them for most of the service to my cars and all the "milestone" servi 45 minutes away, I have brought the 3 KIAs I've leased from Yonkers KIA back to them for most of the service to my cars and all the "milestone" services. The service staff have always been friendly, knowledgeable, and responsive to my concerns. They also have great waiting areas with secure Wi-Fi access in case you need, like me, to get some work done on a weekday while you're waiting! More

Always good experience at Yonkers Kia service. Rob Watson took excellent care of me. Also Efrain is great too. Love to watch ultimate beast master on Netflix while I’m there. See you in 4000 miles! took excellent care of me. Also Efrain is great too. Love to watch ultimate beast master on Netflix while I’m there. See you in 4000 miles! More

I have leased seven vehicles in the past, and this was the best leasing experience ever. The salesperson, Shannon, was friendly, patient, and helpful, and the great lease deal was totally transparent wit the best leasing experience ever. The salesperson, Shannon, was friendly, patient, and helpful, and the great lease deal was totally transparent with no surprises. More

First time leasing my own car, and was feeling nervous. Shannon was very patient and helpful. Showroom was bright and welcoming. Everyone in masks; felt comfortable about covid precautions. Shannon was very patient and helpful. Showroom was bright and welcoming. Everyone in masks; felt comfortable about covid precautions. More

Its convenient where I live and I like the service department . The place of the waiting room is cleaned. After the car was serviced they cleaned my car and vacuumed my car. Which most service depar department . The place of the waiting room is cleaned. After the car was serviced they cleaned my car and vacuumed my car. Which most service department don't do that service at all . I like that . More

Irma and Saad Were the 2 sales people involved in Irma and Saad Were the 2 sales people involved in my transaction. Initially I was going to finance my car because the lease was up. I ended Irma and Saad Were the 2 sales people involved in my transaction. Initially I was going to finance my car because the lease was up. I ended up driving out in a new lease. I am in a new Seltos. I have been very happy with Yonkers of kia. I spent a little more than I wanted but overall satisfied Best Michael More

Efrain Barcos assisted me for my service visit. He was exceptionally communicative and professional- setting a great level of expectation for me. He even offered my dog water as a kind gesture while we wa exceptionally communicative and professional- setting a great level of expectation for me. He even offered my dog water as a kind gesture while we wait for the vehicle to be serviced. I appreciate Efrain's level of courtesy, professionalism, and pleasant demeanor - as I was a bit uncomfortable with the rep who worked adjacent to Efrain. He didn't have a pleasant look on his face which made me feel uncomfortable. His face looked like he did not want me there; or like he hated his job but either way, it had me feel uncomfortable about waiting in the service waiting area. So I waited on the other side of the dealership; used sales showroom- while waiting for service to be completed. Thanks Efrain for all your help! More