Yonkers Kia

BEWARE! Nice on the phone but rude staff when you arrive! THEY WILL SAY ANYTHING JUST TO GET YOU TO COME IN, THEN THEY MAKE IT SEEM LIKE IT IS YOUR FAULT THAT THEY DO NOT HAVE THE CAR. I called and spoke wit THEY WILL SAY ANYTHING JUST TO GET YOU TO COME IN, THEN THEY MAKE IT SEEM LIKE IT IS YOUR FAULT THAT THEY DO NOT HAVE THE CAR. I called and spoke with a very nice receptionist who told me that the car I was looking for was sold but, after speaking with the manager, I would be able to come in and take a look at it (just to see if I liked it) When I arrived, I spoke with a manager and I complimented him on the very professional person with whom I spoke on the phone. So far so good. The manager then passed me on to a salesman who was unsure if they even had the car. I went back to the manager and asked what was going on. The manager said that they have the car but it would not be in the show room for about another 45 minutes. I told the manager that they should have been honest with me and not make an appointment when the car was not ready to be viewed, The manager looked at me like I was from Mars. He kept saying “ we have the car” despite the fact it was obviously not on site, as represented to me on the phone. I drove 35 minutes out of my way specifically to the dealership because they said they had it. No apology, No attempt to even claim it was a misunderstanding. If this is the way they behave before they have your money, imagine what they are like once they have your money. I welcome an opportunity for them to contact me and make this right. More

I had a great experience I'm HANDICAPPED excellent service they helped me have a beautiful new car cant thank everyone enough for helping me service they helped me have a beautiful new car cant thank everyone enough for helping me More

Everything was great excellent good customer service my experience was good the people is great.the place is nice, the environment is peaceful and smooth. Good job experience was good the people is great.the place is nice, the environment is peaceful and smooth. Good job More

Never have I ever..... So I was ready to spend $61,000 and travel 1000 miles to get my car. I waited 3 days for someone to contact me back to get a purchase agreement for my So I was ready to spend $61,000 and travel 1000 miles to get my car. I waited 3 days for someone to contact me back to get a purchase agreement for my bank and then the day before my flight they contacted me saying I couldn't buy the vehicle cause I wasn't financing with them. Have you ever heard of a disclaimer?? Well there wasn't. So don't fall for the old bait and switch prank done by these guys!! More

Thanks Lou for everything! Lou is a go getter. He will go out of his way to make sure you're satisfied. The best is he is upfront and honest. He is definitely the guy to deal with.!!! I will see you aga go out of his way to make sure you're satisfied. The best is he is upfront and honest. He is definitely the guy to deal with.!!! I will see you again Lou....in 36 months. Thanks again. Michelle T. Oh and momma Mary too! 😀 More

From my first lease on a kia sorento 2017, i was told that i may return the vehicle for another lease and yonkers kia dealer will cover the last 4 remaining months. As I did go back for a second lease, t that i may return the vehicle for another lease and yonkers kia dealer will cover the last 4 remaining months. As I did go back for a second lease, the sales rep asked me how many months i had left, and I thought i had 1 month remaining. He didnt double checked to approve my word. According to the actual Kia company, dealers may see in the customers info the remaining balances. After I signed the contract for my second lease on a kia sportage 2020, a month later KMF calls me to collect debt from the remaining months of the previous lease. At the end of the day, i had to pay a vehicle i wasnt driving on top of another leased vehicle. I feel that there shouldnt have had to be an issue that yonkers kia couldve made that payment since they are able to cover remaining balances no matter what documents they give you to sign. More

I had a wonderful experience when I went to check out the Optima EX. Julio Grullon worked so hard to get me everything I wanted and needed. I appreciate his kindness,hard workmanship. I highly recommend Kia Optima EX. Julio Grullon worked so hard to get me everything I wanted and needed. I appreciate his kindness,hard workmanship. I highly recommend Kia Yonkers More

Positive car buying experience I purchased a 2020 Kia Soul with Eddie Ramirez on 2/4/20. He was kind and professional. This is my first new car and Eddie made the experience a nice I purchased a 2020 Kia Soul with Eddie Ramirez on 2/4/20. He was kind and professional. This is my first new car and Eddie made the experience a nice one. I highly recommend that if you go into Yonkers Kia, ask for Eddie. More

I’ve had the pleasure to meet Pamela an terry whom were the best when it came to helping me find a car great help the best when it came to helping me find a car great help More

Tony Carrion was true to his word and delivered a brand new car to my precise specifications right to my door. He even offered to return my car to the dealership. He took care of every detail. He earned m new car to my precise specifications right to my door. He even offered to return my car to the dealership. He took care of every detail. He earned my trust and thanks. Thank you, Tony! More