Young Subaru

A big thank you to Hiram Donley!!! We had a great opportunity to work with a wonderful salesman. Hiram was extremely helpful with all of our questions and made our decision to purchase We had a great opportunity to work with a wonderful salesman. Hiram was extremely helpful with all of our questions and made our decision to purchase our Forester. The process was easy and he helped with any questions or concerns. Thanks Brad & Susan More

Ryan & Ryan Team Miracle Workers! WOW!! Ryan Howe and Ryan Newbold hands down are miracle workers. These 2 are the best of the best at Young Subaru. FABULOUS doesn't even begin to co WOW!! Ryan Howe and Ryan Newbold hands down are miracle workers. These 2 are the best of the best at Young Subaru. FABULOUS doesn't even begin to cover my experience. My situation was unique and not easy. I was firm with what I needed and wanted. They took that ,my unique situation, worked their magic and I signed on the dotted line for a 2019 car. More then I ever expected or hoped for. Thank you SO much Ryan H. and Ryan N.!! You two are rock stars in my book!! More

Needed help to set up car electronics. Spent quite a few hours trying to figure out how to send a text through my vehicle only to find out I didn’t have that option. Nathan was able to show Spent quite a few hours trying to figure out how to send a text through my vehicle only to find out I didn’t have that option. Nathan was able to show me a work around the issue and have it work the way I wanted it to. Extremely helpful. More

I would like to thank TrAvIs Frye for my awesome experience with you all! I will be back!!!! You’re awesome! Thank you so much! experience with you all! I will be back!!!! You’re awesome! Thank you so much! More

Travis Frye is one of the most genuine and honest people in the industry I've met. He'll help get the best deal for you. in the industry I've met. He'll help get the best deal for you. More

Thanks Todd! Each time I have reached out to the Young Subaru dealership I have been impressed. My direct interactions with Todd have been superb. He is very knowl Each time I have reached out to the Young Subaru dealership I have been impressed. My direct interactions with Todd have been superb. He is very knowledgeable about their SUVs and I have never felt pushed to make a quick decision regarding my purchase. Thanks Todd, and Young Subaru! More

Was happy right up to the time--------- Complaint Details------------------------------------------------- Young Subaru sold me a hail damaged car without disclosing the fact that it was Complaint Details------------------------------------------------- Young Subaru sold me a hail damaged car without disclosing the fact that it was damaged. Here are the people I talked to thru out this transaction: 1. Skylar Faidiga/ Sales Mgr.-----She did the initial contact by email and we came to terms. Also, we talked about the vehicle quite a bit as I live in WA. State. To summarize she said after the car was detailed and put thru the service dept "it will look like a new car". 2. River Pererson Sales----He took over and we talked several times as well as emailed to co-ordinate my arrival as he was picking me up at the airport. We talked on more than one occasion about the condition of the car. 3. Ryan Howe/Used Car Sales Mgr.----First called in to ask the condition of tires as I was driving car back to WA.. Ryan called me back and sent pic. We talked about me car as it had just went thru service and he said that "they had to look for ways to spend money" as the car was in such good shape. I mentioned to him what Skylar had said about the car "being like new" when Young's service and detail get done and he replied "Now I know who to charge for the work if it does not meet you expectations". When I got there the car was parked inside an area where an employee was. cleaning up another car. It was not even close to "be like new" as Skylar had said. The interior was filthy. I asked River to open the hood and the engine compartment was a mess. Having come all the was from WA. State I was not happy and told River as much. River then cleaned the engine compartment. This was a car with just under 40K miles. There were a few other things I was not happy with but the fact that I was lied to about the detailing was the most upsetting. I then called Ryan and told him I was not happy. He then offered me ***$250.00 to get the car detailed when I get home. Telling me it would take 2 corporate signatures and I should expect it the "middle of the following week at the latest". That was over 2 weeks ago but I will say that River has assured me the "check is in the mail" within the next week or so. I am seeking damages for them selling a hail damaged car that they knew was damaged and that is why they did not have the car detailed when I got there and why it was parked inside and dirty. The paperwork supplied had listed "sublet to Avis" for the detailing then list it as "detailed by sales lot tech". Hail damaged is hard to fix and they knew if they did not detail the car and have it parked outside it would be less noticeable. ***I just got the $250.00 in the mail today. More

Professional and helpful Nathan was very professional in helping with some car issues. He spent the time needed to ensure the problem was solved for me and my car. Nathan was very professional in helping with some car issues. He spent the time needed to ensure the problem was solved for me and my car. More

Worst Car Purchase Ever! Purchased a Used Subaru for here 9/20/19 Sales guys helped out. The car I purchased has tire sensors that are missing from the wheels. I'm told to inf Purchased a Used Subaru for here 9/20/19 Sales guys helped out. The car I purchased has tire sensors that are missing from the wheels. I'm told to inflate the tires and drive up to 100 miles and the light should reset. Well I live 172 miles away and guess what. Light still on.. I decided to take the car to a local tire shop and had the tires checked. The shop scanned each tire and not one tire has a sensor. I contacted Young Subaru and they attempted to feed me some nonsense regarding my issue. Well I have 15 years of automotive experience with 10 certifications. So I know my stuff. Once I mentioned that I was told a manager will be in contact. Well the manager called and informed me to bring the car in and it will be taking care of! Again I'm 172 miles away! Inspect every little part of a car you purchase here.. I should have known better!! I will update review when this entire mess gets figured out! More

Amazing customer service Everyone is so helpful and nice. But Cameron is amazing and helped me find my perfect Subaru. Thanks for being amazing and for being so easy to work w Everyone is so helpful and nice. But Cameron is amazing and helped me find my perfect Subaru. Thanks for being amazing and for being so easy to work with .. they get 5 stars in my book . More