Younger Nissan of Frederick

Jim Burdis is an excellent sales associate. We hadn't shopped for a car in 14 years and we were very leary of a high pressure sales job. Our experience was th is an excellent sales associate. We hadn't shopped for a car in 14 years and we were very leary of a high pressure sales job. Our experience was the complete opposite. Jim was very accommodating, pleasant and we couldn't have asked for a better experience. I would definitely recommend Jim and the dealership to my friends. More

Awesome team work Went to trade in my Sentra I had purchased there less then two years ago. I can honestly say I have never seen such teamwork and devotion to custome Went to trade in my Sentra I had purchased there less then two years ago. I can honestly say I have never seen such teamwork and devotion to customer service from the beginning to the end I worked with Karen Jason Nick ended and it was such a pleasure for experience I will definitely be back More

Too long Made an appt for 730 am for oil change and check blind spot sensors. Was told that the blind spot sensor was not working bc the washer fluid was low a Made an appt for 730 am for oil change and check blind spot sensors. Was told that the blind spot sensor was not working bc the washer fluid was low and it uses that to clean the sensors for the blind spot warning. So to do an oil change and fill the washer fluid took until 930 am when I had an appt at 730. It wasn't an unscheduled appt. Why would it take two hours for this work. Unacceptable. Will never come back once my free oil changes are completed. More

awesome experience Nathan was wonderful..worked with what I wanted from size of vehicle down to payments..and he made it as quick as possible. ..Nathan love my murano :) Nathan was wonderful..worked with what I wanted from size of vehicle down to payments..and he made it as quick as possible. ..Nathan love my murano :) More

Exceptional! Every individual I encountered went out of their way to provide great customer service. Jonathan Harper went above and beyond, understood my time con Every individual I encountered went out of their way to provide great customer service. Jonathan Harper went above and beyond, understood my time constraints and created a memorable experience, well done!! More

A good Experience Karen Luedeman was an exceptional dearler. I was impressed with her knowledge of each vehicle we took out to test drive. I would recom Karen Luedeman was an exceptional dearler. I was impressed with her knowledge of each vehicle we took out to test drive. I would recomend her More

Couldn't buy just one. The entire staff was so great that I bought 2 trucks and a new transmission. Highly recommend! I will be back for the GTR someday. The entire staff was so great that I bought 2 trucks and a new transmission. Highly recommend! I will be back for the GTR someday. More

Talk to a professional sales person Was shopping for a new truck for about 3 months had some family issues pop up and truck shopping was on hold Jim B.at younger nissan had been in touch Was shopping for a new truck for about 3 months had some family issues pop up and truck shopping was on hold Jim B.at younger nissan had been in touch with about new truck we talked he said he wound give me a call back in about month which was good.family squared away Jim called we talked about new and use and leased returns I came in to introduced my self Jim got me what ever truck I wanted to test drive I drove 3 different models from low end to top of the line and in the middle which was the last one that was the one I wanted Jim B. Is very professional sales person I will tell my family and friends how Jim treated me there great person to and buy a car or truck from. More

Great experience I had a great experience. My sales man David was great! He knew all the answers to any questions. He knew it was my first time buying a new car & that I had a great experience. My sales man David was great! He knew all the answers to any questions. He knew it was my first time buying a new car & that I was nervous, he let me take my time & wasn't overbearing at all. He didn't pressure me at all & didn't rush me. He was great! More

FANTASTIC EXPERIENCE We entered Younger Nissan in Frederick, MD with the intention of only test driving a vehicle or two trying to decide on what we wanted when the time c We entered Younger Nissan in Frederick, MD with the intention of only test driving a vehicle or two trying to decide on what we wanted when the time came to actually make the purchase. Upon entering the showroom we requested a sales person and Karen Luedeman greeted us with her hand extended and a wonderful smile. We expressed to her what we were there for and what we were hoping to accomplish. She immediately pulled a car around for us to test drive, at that moment we realized she was also working with 2 other customers! We test drove the Nissan Rogue and my husband loved it. His face lit up like a kid in a candy store! Once we returned to the dealership and upon entering the showroom, here comes Karen to ask how our drive went and if we had any questions. We started talking about the financing etc...the appraisal on our Tahoe had been completed and she retrieved the paperwork and gave us our options. She only went back twice before we received a great deal that we were really happy with. Although she had two other customers she was working with, we never felt unattended to, now that is impressive in itself. She had us in the finance office with Ed Beleznay who was also a very nice man, in no time. Ed Beleznay even included our 11 year old son in conversation, just as Karen did....that's impressive. Not many people trying to "make a sale" usually engage kids and definitely not to the extent that Karen and Ed did. We signed the papers and within 30 minutes of leaving the finance office we were leaving in our brand new 2015 Nissan Rogue. We can not express enough how impressed we were with the dealership but most of all Karen and Ed. Thank you Younger Nissan for employing such wonderful people to represent your company to serve the community. More