Younger Nissan of Frederick - Service Center

Body shop work. Fix rear bumper Customer service tha was provide was informative. The shop not only completed quality work put give much needed advice on the make-up and future ser Customer service tha was provide was informative. The shop not only completed quality work put give much needed advice on the make-up and future service needs for our car. More

Spoke with Jay today concerning the issues with my Cube I will never buy another car or take my Nissan Cube back to Younger Nissan because of Jay Rowse arrogant demeanor. He talks over you and keeps saying I will never buy another car or take my Nissan Cube back to Younger Nissan because of Jay Rowse arrogant demeanor. He talks over you and keeps saying listen I'm not trying to start a fight. Just because I'm a women doesn't mean I don't know anything pertaining to cars. My cube decides to shut off when it feels like it which is very dangerous and they said that it didn't happen to them so they can't fix the problem. There will be a huge lawsuit if I get rear ended because of them not willing to fix the problem. There's also an issue with the transmission. They said they couldn't find anything wrong with it but said who ever flushed the trans over filled it. I told him it was Younger who did that back in 2014. Then he has the nerve to tell me that when place change your oil they top of fluids. I know for a fact no one is going to touch the transmission fluid. Very disappointed with Younger Nissan customer service. I will let everyone know not to buy or use there service department. More

service Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. Doug is very professional, he has very good cumstomer service skills and knowledges about car maintenance. The service manager Jason is very frendly. The service techinicians had done excellent jobs, they fixed my car fast and good! More

Collision Center makes my Frontier new again. I bought a new Nissan Frontier this summer and with less than 2700 miles, was a victim of a parking lot mishap (ok, hit and left scene). Brandi at th I bought a new Nissan Frontier this summer and with less than 2700 miles, was a victim of a parking lot mishap (ok, hit and left scene). Brandi at the Collision center provided a complete estimate, contacted and communicated with Liberty Mutual and assured me that when the work was completed, the truck would be as good if not better than new. Picked up the vehicle today and sure enough, Brandi was spot on. They offered a loaner, but we didn't need it, but it was a nice touch to know it was available. I'll be taking my Nissan back to Younger for service again. More

Good but expensive The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed The dealership staff was very friendly but scheduled service took a long time. My car was there from 10a-5p to get brakes and rotors. The price seemed very high and I chose not to have certain services done there because of that. The benefit is that it is a dealership and they knew my car make and model well. More

Oil change and rotation went well. I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have I recently took my 2013 Murano in for an oil change and tire rotation. I had a coupon that made the price very reasonable, otherwise it may not have been worth the trip. I didn't have an appointment and it only took about an hour. I was pleased with this service. It would be nice to come out with a car wash like we get from our other car dealers. More

30k servicing visit Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of Web was easy to use to get an appt. the service tech was excellent and found a way to reduce my costs while providing the full service requirements of 30k mileage visit. I was told it would take 1.5 hours and they finished it quicker than that and reminded me that a free car wash since it was raining the morning I was there. I can't for anything more, my expectations were exceed. Nice job! More

Great Service and Personnel The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van b The Younger crew did a very good job as usual on routine maintenance on a 2013 NV Passenger van. A miscommunication led me to have to bring the van back the next day for a correction. Mike Bromwell was very helpful, courteous, and apologetic through the process. Mike is a true asset to Younger and the Nissan brand. His professionalism is greatly appreciated. More