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Younger Nissan of Frederick - Service Center

Frederick, MD

4.7
636 Reviews

636 Reviews of Younger Nissan of Frederick - Service Center

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January 02, 2015

Great Service My husband and I are fairly new to this area, and we were not aware of a Nissan dealership in Frederick. We decided to take our car and from the initi More

by Jocie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2015 -

Younger Nissan of Frederick responded

You are quite welcome! Welcome to the area, btw. We appreciate your feedback and value your business. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

December 31, 2014

Great Experience The day after Christmas my car wouldn't start. I was visiting family from out of town. I called the nearest dealership in a panic and spoke to Doug More

by Sdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 09, 2015 -

Younger Nissan of Frederick responded

Yikes! I am very glad we were able to assist you getting you back on the road! We truly appreciate your business and value your feedback. And way to go Doug! Regards, Steve Farley GM

December 26, 2014

Great Service! My experience was for a service appointment but I have purchased two vehicles from this dealership also. The service personnel strike me as honest and More

by President James Monroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 09, 2015 -

Younger Nissan of Frederick responded

We appreciate your business, and value your feedback! I will be sure to look into the shuttle service hours. And see, if anything, what we can do to meet the needs of our customers. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

December 18, 2014

Pretty decent Everyone is awesome and friendly EXCEPT STEVE FARLEY! He ruined my experience. Other than that, everything was wonderful. I'll be back and hopefully F More

by Hondainjection
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 19, 2014 -

Younger Nissan of Frederick responded

Dear Valued Customer, We strive for excellent customer service to ensure that each of our customers receives VIP customer service. At this time, we have done everything we can do to assist with this matter. We appreciate your concerns, and are always looking for ways to improve. We appreciate your business, and value feedback. Regards, Steve Farley GM

December 17, 2014

Exceptional Service From the time I got out of my car in the service bay, to the time I got back in, I experienced exceptional customer service and experience. I was made More

by gpry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 19, 2014 -

Younger Nissan of Frederick responded

Way to go Emma! I am very happy to hear that you have received excellent customer service. We appreciate your business, and value your feedback as a loyal Younger Nissan Customer. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

December 01, 2014

Excellent service! Very courteous and knowledgable personnel, prompt service with little waiting time. I bought the car from this dealer and I service my car here every More

by gradet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2014 -

Younger Nissan of Frederick responded

Way to go team! I am very glad to hear that you had a great experience. We appreciate your business, and value your feedback. Regards, Steve Farley GM

November 22, 2014

RE: recommended services on wife's Nissan Cube Gary, appreciate your follow-up. Truth is, we will have to get the 2 services recommended (trans and coolant) but probably not at your shop. Your pric More

by gnizer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 24, 2014 -

Younger Nissan of Frederick responded

Good Morning Gordon, I appreciate your coming into the store. I had our Service Manager follow up to see what we can do, as we would love to earn your business here at Younger Nissan. We look forward to seeing you when you come in for your Service appointment. Should you need anything please feel free to contact me directly. Regards, Steve Farley GM/Managing Partner

November 19, 2014

Amazing service Wouldn't go there if it weren't for Emma's impeccable service!!! She is an essential asset to your company. Trustworthiness is an important quality t More

by michelle.ham.395
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 20, 2014 -

Younger Nissan of Frederick responded

Wow! Way to make it happen Emma! We sincerely appreciate your business, and value your kind feedback. We look forward to seeing you on your next Service visit. Regards, Steve Farley GM

November 16, 2014

Good job Emma did a great job working to get car fixed. She got my appointment quickly and l didn't have to wait long for information about what was going to h More

by jque356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 16, 2014 -

Younger Nissan of Frederick responded

Nice work Emma! I am very happy to hear that you had a great experience. We appreciate your business, and value your kind feedback. We look forward to seeing you on your next service visit. Regards, Steve Farley GM

October 13, 2014

Good, fast, friendly service I always use Younger Nissan for my service on my 2007 Maxima that I bought there. It has over 110,00 miles and they have kept it running well in all t More

by ferraras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 21, 2014 -

Younger Nissan of Frederick responded

Way to go Service team! I am very glad to hear that you are loving your 07 Maxima! We appreciate your business, and value your kind feedback. Regards, Steve Farley GM

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