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Younger Nissan of Frederick - Service Center
Frederick, MD
626 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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626 Reviews of Younger Nissan of Frederick - Service Center
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September 24, 2010
Drove into dealer unannounced, battery had discharged but recharged by Nissan emergency service, dealer corrected the problem, Good! But it took over three hours. Service help took off over lunch and car jus recharged by Nissan emergency service, dealer corrected the problem, Good! But it took over three hours. Service help took off over lunch and car just seemed to sit while we sat and waited. But they did get us driving again the same day. More
by Tuscarorajack
Employees Worked With
person at service desk
Helpful September 23, 2010
Marty is the best person that I have ever dealt with at a car dealership. He is always pleasant, friendly, very helpful, patient and understanding. He listens and does his best to try and diagnose the prob car dealership. He is always pleasant, friendly, very helpful, patient and understanding. He listens and does his best to try and diagnose the problem. If he is in doubt he will always check it out. I have never had a bad experience but I don't want to think about dealing with anyone other than service manager. THANKS MARTY YOU ARE THE BEST!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1 More
by sfleminse
Employees Worked With
MARTY
September 15, 2010
Denny and Lisa were great to work with. Denny did everything he said he was going to do and my car was ready as promised. My only issue was I used a loaner car which Denny was nice enough to get for everything he said he was going to do and my car was ready as promised. My only issue was I used a loaner car which Denny was nice enough to get for me, however, it was completely out of gas. I don't mind putting gas in it but I was headed to work and had to take time to get gas. Other than that the experience was probably the best I have had for service anywhere. More
by dlharmon6
Employees Worked With
Denny Webb & Lisa
September 14, 2010
The reason why I gave Frederick Nissan an excellent rating is because I took my car into them to get serviced for an oxygen sensor replacement. My car started hestitated at shifting gears (2000rpm)foun rating is because I took my car into them to get serviced for an oxygen sensor replacement. My car started hestitated at shifting gears (2000rpm)found out it was my oxygen sensor malfunctioning, got my car back today 9/14/2010 and it drives a whole lot better. Thanks FREDERICK NISSAN, your the best. see ya in october for fuel pump replacement. More
by jmartin26
Employees Worked With
Gary Lewis/ Marty
May 08, 2007
Frederick Nissan would not honor a NISSAN warranty claim on a vehicle with an issue that started while under warranty. The dealership drug their feet on the problem until it was out of warranty and then tol on a vehicle with an issue that started while under warranty. The dealership drug their feet on the problem until it was out of warranty and then told me I needed a new transmission. They lost me and my parents, who own Infinity's, as Nissan Customers. I am truly disgusted with Frederick Nissan and Nissan North America Customer Service. More
by boxtwo
June 09, 2006
My Murano fell apart slowly around 35,000 miles. It needed to have every major part replaced under the power train. They did not offer me a rental car or any other assistance. They gave me back my car needed to have every major part replaced under the power train. They did not offer me a rental car or any other assistance. They gave me back my car twice with the steering wheel put back on sideways. Even after having the engine and transmission and converter replaced they wanted to charge me when the radiator went. I will never ever buy another nissan nor would I recommend one to anyone. More
by Marcia
