Zeigler Chrysler Dodge Jeep of Schaumburg - Service Center

Excellence,professionalism,Quality Dan Schrott is the best! Compassionate and courteous.Takes care of his customers . best! Compassionate and courteous.Takes care of his customers . More

Chuck and Scott provided wonderful service on my Jeep, as always! The rest of the staff was also friendly, quick and efficient. A Spanish-speaking gentleman even helped me figure out the coffee machine. He w always! The rest of the staff was also friendly, quick and efficient. A Spanish-speaking gentleman even helped me figure out the coffee machine. He was so kind! Honestly, this was the best experience I've had at Jeep so far! More

I wish it was closer to here I live her in park ridge il. Thanks Thanks More

Great service, friendly people, efficient turnaround. I have nothing else to say to get to 15 words. I have nothing else to say to get to 15 words. More

The staff were professional and courteous. The service was prompt and we will be coming back. The service was prompt and we will be coming back. More

Fast professional service with this oil change. Bill the service did a great job. Two thumbs up. Bill the service did a great job. Two thumbs up. More

Professional, Kind customer service, and informative. Fast oil changes. Team playing environment. Nice waiting area. Fast oil changes. Team playing environment. Nice waiting area. More

When I scheduled my appointment for recall work for 1:30p and I was told the repairs would take approx 2 hours from the time the vehicle got into the shop area. About 3 hours after drop off, I called to see and I was told the repairs would take approx 2 hours from the time the vehicle got into the shop area. About 3 hours after drop off, I called to see if they were close to finishing. The first team member could not locate my vehicle in the system. Put me on hold a few times and then asked for a description of my vehicle so he could search for it on the lot. He said he would call me back rather than keep me on hold. A few minutes later I received a call back from Mark letting me know the car was being worked on and may not be completed by the time the shop closes. He explained the situation and did clarify this particular recall repair takes 4-5 hours, without complications. He apologized for the miscommunication when I scheduled the appointment. Of course, there were complications with my repair and the team wanted to make sure things were done properly. Mark stated he would call me back in about an hour to let me know that if they would need to keep it overnight. I did get a call back confirming they will need to keep it overnight and would finish in the morning. It was completed by 9a And I picked up the vehicle without incident. While the repair time was much longer than anticipated, the team was great about keeping me in the loop and explaining the situation. Great communication by the team! More

Bill and the whole team at Zeigler Chrysler Dodge Jeep Ram were excellent to work with. Ram were excellent to work with. More

Marco from the service department was very professional and his customer service was excellent! I am extremely pleased with how fast they attended me and finished the repairs of my vehicle. Big thanks to M and his customer service was excellent! I am extremely pleased with how fast they attended me and finished the repairs of my vehicle. Big thanks to Moises from the sales floor for assisting with the appointment as well! More