Zeigler Chrysler Dodge Jeep of Schaumburg - Service Center

Easy in and out. Appointment time easy to set up. Jeep app is very helpful also Appointment time easy to set up. Jeep app is very helpful also More

As usual, the visit was very good and I was very pleased. As usual, the visit was very good and I was very pleased. As usual, the visit was very good and I was very pleased. More

Dodge Durango was in for service after a minor accident, had wheel and tire damage, plus needed an inspection of suspension components. Repeatedly called and left messages for Bill in service to find out i had wheel and tire damage, plus needed an inspection of suspension components. Repeatedly called and left messages for Bill in service to find out information about repairs, never received a call back. Called and left a message for the service manager, complaining about lack of customer service and trying to find out information, never received a call back. Was impossible to get any information from the dealer about my own vehicle. Awful customer service from this dealership and I will not be returning for any reason. More

good service attended by David Figueroa very friendly and willing to answer any questions .thank you David!!!! willing to answer any questions .thank you David!!!! More

Nothing but Problems with my 2021 jeep Cherokee ! My car has been in the shop 6-7 times since I’ve bought it . It’s to the point where I’d rather drive without heat then waste my time at the dealer ! My car has been in the shop 6-7 times since I’ve bought it . It’s to the point where I’d rather drive without heat then waste my time at the dealer ! More

Service sucks, and they lie? brand new car, 14k miles on it, I'm going to describe this as short as possible, This will be our 4 or 5th time to visit the dealership for the same i brand new car, 14k miles on it, I'm going to describe this as short as possible, This will be our 4 or 5th time to visit the dealership for the same issue with GPS problem/antenna. It's been over 4 months now! First Visit: visited the dealer- they said, need to order new radio, antenna is fine. Second Visit: they called, we dropped the car off, to get radio replaced. (they called back at the end of the day, they said port is broken,(BRAND new radio) and they need to order new radio. (Wait time was over a month again. Third visit, pretty much happy, hoping to get the radio fixed, NOPE!, they said its the antenna now! this will be our 4th or 5th time visiting the dealer to get that sorted out. No GPS, NO XM radio for over 4 months. More

Jeep Renegade Purchase I brought in my 2002 PT Cruiser to the service dept since the engine light went on and the car had rattling noises. After receiving a quote for repai I brought in my 2002 PT Cruiser to the service dept since the engine light went on and the car had rattling noises. After receiving a quote for repairs and learning that the car was no longer drivable, I decided to purchase a new car that day. After meeting with Oday Omar in the sales department, he recommended the perfect car for me -- a 2019 Jeep Renegade. Oday explained the purchase incentive savings and was extremely helpful in answering all questions. I picked up the car the next day. More

Exellent Jorge matos is a exellent person and exellent service he give us a exellent service and on the future I will be back to buy on other car from you de Jorge matos is a exellent person and exellent service he give us a exellent service and on the future I will be back to buy on other car from you deler More

Did not fix my car. Claimed it was a "jeep thing". They had my car for almost 3 weeks and did not fix it. Claimed it was not broken and it was a lifted Jeep issue. I have had lifted jeeps before and i They had my car for almost 3 weeks and did not fix it. Claimed it was not broken and it was a lifted Jeep issue. I have had lifted jeeps before and it was clearly not right. I took it to my own mechanic and he diagnosed it a short time. The ball joints were bad and jeep was clearly not alligned. He did not even feel it was safe to drive. More