810 Reviews of Kenosha Subaru - Service Center
Great service! Would never go anywhere else! Matt and team are just great! Thank you! Would never go anywhere else! Matt and team are just great! Thank you! More
The service was amazing! Every person I interacted with was so friendly, and helpful. I actually live in IN and drive to my parents in IL, to take my car to you guys because Every person I interacted with was so friendly, and helpful. I actually live in IN and drive to my parents in IL, to take my car to you guys because you do such an amazing job! More
the service area was clean, busy morning i think, coffee was hot. took and finish with a car wash. Thank You Adam. was hot. took and finish with a car wash. Thank You Adam. More
Service Rep, Ace, had a very nice personality and was helpful and efficient. However, at cashier desk, I did not appreciate finding out when I paid bill I had to pay extra s helpful and efficient. However, at cashier desk, I did not appreciate finding out when I paid bill I had to pay extra surcharge for using credit card. Not nice. More
Ziegler Subaru in Kenosha is a dealership that I have purchased or leased from for my past 7 cars. Lori Gilland has been my salesperson and has always made the transactions very simple and easy. She is purchased or leased from for my past 7 cars. Lori Gilland has been my salesperson and has always made the transactions very simple and easy. She is friendly and so knowledgeable. I enjoy truly working with her. The service department is also outstanding. More
This was 1st time at this service dept, not enough info to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a differenc to give rating. I got an oil change, they washed my car after but didn't dry it yet the car next to me was being hand dried, not sure why a difference. I had waited several years to get my Subaru, I was pleased with my salesman, I actually followed him from a previous dealership he worked at several years ago, I felt pretty comfortable that I wasn't being taken advantage of, being a single woman and senior that was a concern I had. After my choice was made papers written up I was at a price and payment I was ok with, then sent to the person that goes over the paperwork where things changed, now my payment quoted was changed to higher amount and I'm confused and not understanding why, I felt pressured to sign anyway and wound up having a higher payment because of a maintenance package added that I was told I didn't need but the finance person said I did need. Afterward I said I didn't want that maintenance pkg. But was told I had already signed papers and the payment amount could not be changed. I'm a senior with a set income and I had settled on a payment I was comfortable with only to have it changed. I wound up being not so happy with the Subaru I waited years to be able to afford. So I am not so anxious to refer anyone here. I am leasing my car so I have a while to go to see what I'll do when the lease is up. I feel that as a senior I was taken advantage of and don't want that to happen to others. More
Kenosha is real lucky to have a Zeigler Subaru dealership with such good Sales and Service. Special shout out to Zack in Service! with such good Sales and Service. Special shout out to Zack in Service! More
Zeigler personnel were friendly and informative. The work I needed was done, plus there were suggestions for further work. The work I needed was done, plus there were suggestions for further work. More
Service is fine. However, I'm always disappointed by how few cars are in the showroom. Still no hybrids to view. However, I'm always disappointed by how few cars are in the showroom. Still no hybrids to view. More
Great cars, great service. Very knowledgeable staff. Subaru really stands by their product. Great experience ! Very knowledgeable staff. Subaru really stands by their product. Great experience ! More