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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,102 Reviews
Call Service Center (765) 588-9603

1,102 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 18, 2023

I have been helped several times by Matthew Spence over the past 2 years and he has been very helpful and courteous. Overall great experience with the team. More

by N Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
March 17, 2023

The answer questions and aren't condescending they come to you wherever you are waiting with progress updates More

by BALLTWAR414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names, sorry
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Apr 01, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Helpful
March 15, 2023

Fantastic dealership from m sales to service. John was an excellent salesman and went above and beyond to make sure buying a car was as stress free as it could be. More

by DIGITAL4421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Pilatz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Modugno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2023 -

Zeigler Subaru of Lafayette responded

Hello, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 13, 2023

The people at Bob Rohrman are professional, keep in contact well about parts on order as they come in, and then the installation of said parts went very smoothly. More

by Holly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gannon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Zeigler Subaru of Lafayette responded

Hi Holly, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 13, 2023

the woman that checked me in was so kind. they were understaffed and she was very welcoming even thought she was stressed. More

by jophillips18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 13, 2023

service was fast. staff were welcoming. I was in and out on my first visit. More

by GRISWOLD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hunter Kyburz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Zeigler Subaru of Lafayette responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
March 13, 2023

The service was fast and the employees are professional and friendly. Always a pleasure to go to Bob Rohrman. More

by ejfitzpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Spence
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are so happy to read such a great review about Bob Rohrman Subaru! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
March 12, 2023

The Service Department was very good. Lauren kept me informed. However, I am having the driver's window problem again. I made the trip to get it fixed before my warranty ran out.I will be More

by indcindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren
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Mar 15, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we're happy you found our staff to be so supportive during your experience here at Bob Rohrman Subaru. If you have any further questions, please give us a call. We're always happy to help!

Helpful
March 10, 2023

always clear explanations on service details. service provider worked through his lunch to complete my maintenance issues so I didn’t have to cancel a doctor’s appointment on the same day. More

by LFRAZEUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 13, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
March 09, 2023

They are always very prompt and they explain everything they’re doing to your vehicle. More

by jel1694
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who waited on us.
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Mar 11, 2023 -

Zeigler Subaru of Lafayette responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bob Rohrman Subaru

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