Zeigler Subaru of Lafayette - Service Center

They did a great job! My car is driving like a dream! Definitely recommend. And the loaner car made it all worth while. Super friendly! Definitely recommend. And the loaner car made it all worth while. Super friendly! More

Kenzie was extraordinary! She was very sweet and explained everything to me so simply that I really could understand what was wrong and how it would be fixed. explained everything to me so simply that I really could understand what was wrong and how it would be fixed. More

Wonderful, fast, and excellent service from everyone at this service center. Before I can even stop my car in the garage they are right there to help me. I recommend Rohrman Subaru to everyone. this service center. Before I can even stop my car in the garage they are right there to help me. I recommend Rohrman Subaru to everyone. More

I had a scratch on my passenger door and I called and was told I would be called back. I have never received a call was told I would be called back. I have never received a call More

Always happy with service and recommended services they suggest. Staff happily helpful always. Scheduling a breeze and time it takes for services to bad. Always offered a loaner vehicle if have other erran suggest. Staff happily helpful always. Scheduling a breeze and time it takes for services to bad. Always offered a loaner vehicle if have other errands to do. More

It’s very friendly customer service, and very efficient work they do. I never waited longer that expected and very satisfied with their service. Thumbs up for Taylor Cooper! Thanks! work they do. I never waited longer that expected and very satisfied with their service. Thumbs up for Taylor Cooper! Thanks! More

When cars are in stock good place to shop for cars service department should be a little more one-time when servicing vehicle other than that it's good service department should be a little more one-time when servicing vehicle other than that it's good More

As someone who doesn't know a lot about cars, I appreciate their transparency with the services - they always explain exactly what each service and charge entails. I feel like I can trust them with appreciate their transparency with the services - they always explain exactly what each service and charge entails. I feel like I can trust them with any recommendation they give. Great people (and comfy waiting room)! More

Quick in and out 6000mi service. The venue was very clean and welcoming. Enjoyed the worker's follow ups as well including Taylor and Kandace and welcoming. Enjoyed the worker's follow ups as well including Taylor and Kandace More

I brought my '20 Ascent in for an oil change and requested an inspection of the noisy brakes. I had an appointment scheduled over a week in advance. The oil change took over 2 hours to be completed. requested an inspection of the noisy brakes. I had an appointment scheduled over a week in advance. The oil change took over 2 hours to be completed. The brakes were not inspected at all. It's funny reading all of the high rated reviews stating everyone was so friendly. I feel as if I visited the wrong dealership since the service employees I encountered were unfriendly, unresponsive, and uncaring. Next oil change will be at my local independent repair shop who has friendly employees, does what is requested, and can change oil in less than an hour. In the future I will need to take my Ascent to an Indianapolis Subaru dealer for any warranty work or inspections that are needed. As a Subaru employee it is sad to see the Subaru brand being represented by a below average service department. One positive note that I can leave is Mark Cravatt, our Rohrman salesman who sold us our Ascent, is the best. More