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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,142 Reviews

1,142 Reviews of Zeigler Subaru of Lafayette - Service Center

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March 30, 2021

I am always very pleased with the staff at Bob Rohrman Subaru. They are always very helpful and the services are superb. The facility is always clean and welcoming. More

by JAYBUG48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Mar 31, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your confidence in Bob Rohrman Subaru! We look forward to seeing you next time!

March 30, 2021

Staff were polite, helpful and made sure to tell me what they did. They texted me multiple times to keep me informed as well. Kenzie was great to work with. More

by GARY.RANTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Mar 30, 2021 -

Zeigler Subaru of Lafayette responded

We’re glad Kenzie and our team could deliver a 5-star experience, Gary! Thank you!

March 30, 2021

Looking to purchase a new Cross Trek!! Excellent service!! The exact car I wanted was not on the lot, but they located my dream car!! More

by VANHORNTLVH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Shillings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Zeigler Subaru of Lafayette responded

We’re delighted to get your 5-star review. Thanks!

March 27, 2021

Very good service, was done in a timely manner. I didn’t ask for a tire rotation but they did it for free no charge. Great to see from a dealership. More

by SUBIEBUTCH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Mar 29, 2021 -

Zeigler Subaru of Lafayette responded

This is what we like to hear! Thank you for your confidence in our Service Team at Bob Rohrman Subaru!

March 27, 2021

Everyone was very helpful. I don’t know much about cars but they made sure to explain what was going on to make sure I tasted informed throughout the process More

by ALLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Mar 30, 2021 -

Zeigler Subaru of Lafayette responded

We really appreciate you taking the time to leave Bob Rohrman Subaru this awesome review, thank you!

March 24, 2021

Jenny was very kind and accommodating. She was knowledgeable about the services she suggested. She provided me with the recommended services list but did not pressure me to agree to additional ser More

by PAMMIBELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for letting us know your experience working with Jenny earned high praise! We'll share your compliments with our team and look forward to seeing you at your next service visit! Take care! - The team at Bob Rohrman Subaru

March 24, 2021

Staff is doing awesome. The problem is an enigma but everyone, including the tech, has been doing great to help me out with this situation. More

by SUBTLEHMR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Mar 24, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for your feedback. Please don't hesitate to reach out if there is anything further we can do for you.

March 23, 2021

The service manager went above and beyond with my last appointment. Several improvements have been made in the shop to make the experience quick and easy. Highly recommend for all your service needs. More

by angel19halo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2021 -

Zeigler Subaru of Lafayette responded

We always aim to go above and beyond for our customers at Bob Rohrman Subaru! We're so glad to hear your experience was no less!

March 21, 2021

Staff very friendly and professional fixed my recall issue glad we bought our car from Bob Rohrman. It’s our first time buying from this dealership we would do it again More

by TRALLEN2010
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Mar 23, 2021 -

Zeigler Subaru of Lafayette responded

We’re glad we could deliver a 5-star experience! Thanks for choosing Bob Rohrman Subaru.

March 19, 2021

I took my car into the service department at Bob Rohrman Subaru and received excellent service. I was very happy with the loaner car I was given and the professionalism of Jenny. More

by KMCSWIFT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for choosing Bob Rohrman Subaru for your service needs! It's always our pleasure to take care of you and we'll see you next time!

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