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Zeigler Subaru of Lafayette - Service Center

Lafayette, IN

4.6
1,157 Reviews

1,157 Reviews of Zeigler Subaru of Lafayette - Service Center

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February 24, 2021

I was taken very good care of! Great over & above experience! Thank you!! My car was ready to go AND clean!!Courtesy car was nice & clean also. More

by JLYNN7
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Feb 24, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for taking the time to share your experience! We're glad to hear the team took great care of you during your visit and we look forward to seeing you again next time here at Bob Rohrman Subaru!

February 24, 2021

Everyone in the service department is AMAZING! You can tell each and everyone of them cares about their customer. Wouldn’t take my car anywhere else! More

by KHughes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karalee Sollars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Belaire, Kandace Pherson, Jordan Shoff, Kenzie Hughes, Taylor Cooper
Feb 24, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for this great feedback! Our customers are always our number one priority here at Bob Rohrman Subaru!

February 23, 2021

I have been to this location three times since we moved here and not once have I ever had a bad experience. Always cheerful, polite and helpful. More

by TZALASIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Feb 23, 2021 -

Zeigler Subaru of Lafayette responded

This is so great to hear! We're glad to have you as a Bob Rohrman Subaru customer and look forward to your next visit!

February 20, 2021

Service is EXCELLENT! Kenzie was on top of everything for my 105,000 mile service call. The service staff was very kind and considerate, and patient with all my questions and the loaner. More

by WHATTHEHECC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kandace Pherson, Kenzie Hughes
Feb 22, 2021 -

Zeigler Subaru of Lafayette responded

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit.

February 18, 2021

Excellent service. The staff are very pleasant and the lounge area was very clean and comfortable. The staff recommend things that need to be done before they do them. More

by AJKingma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenzie Hughes, Taylor Cooper
Feb 18, 2021 -

Zeigler Subaru of Lafayette responded

This is an excellent review! Thanks from the entire team at Bob Rohrman Subaru!

February 17, 2021

Jenny was incredibly friendly and provided great customer service. Despite having to reschedule due to a part not being in stock, I enjoyed my visit and felt very appreciated. Jenny made me feel like a pers More

by Cody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Zeigler Subaru of Lafayette responded

Hi Cody, thank you for sharing your kind words about Jenny! It's great to hear that she provided you with such an excellent experience. Please do not hesitate to reach out if you require anything in the future! Thank you – Bob Rohrman Subaru

February 15, 2021

Staff is very friendly, efficient & reliable. Work done as explained and within the time frame I was given. Waiting area was very clean and allowed for social distancing. More

by PHYL.FERGUSON6725
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for the kind review of our service department! We appreciate you coming to visit us here at Bob Rohrman Subaru and hope to see you again in the future!

February 12, 2021

Excellent service. They did an oil change, tire rotation and a wash. Very nice people to deal with. Nice Lounge area and a state of the art bathroom. More

by schmids5574
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Cravatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenny Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Swanson
Feb 12, 2021 -

Zeigler Subaru of Lafayette responded

Thank you for choosing Bob Rohrman Subaru for your service needs! We appreciate your 5 star review and we'll see you at your next service appointment!

February 12, 2021

They did what I asked them to do, and were very friendly. I also liked that they didn’t treat me like a dumb female. More

by NANTHROP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes, Taylor Cooper
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Thanks for the 5 star review! Hope to see you next time at Bob Rohrman Subaru!

February 12, 2021

very good service, quality work, great communication with before the service , during the time and after. i have very appreciation with karlee the service manger. More

by MK_MCINTIRE88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenzie Hughes
Feb 15, 2021 -

Zeigler Subaru of Lafayette responded

Reviews like this one make our day! Thanks from the Bob Rohrman Subaru team!

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