Zeigler Toyota of Racine

Went in and out with a deal Went in with what car we wanted to see and came out with the deal we wanted! Our sales rep, Jackson, really went to bat for us. He made sure our need Went in with what car we wanted to see and came out with the deal we wanted! Our sales rep, Jackson, really went to bat for us. He made sure our needs were met and assured to make the deal happen. More

My first brand new car I just wawant to write youa quick note to thank your for your honesty and dedication while selling me mynew car. Thank you for Every thing from busine I just wawant to write youa quick note to thank your for your honesty and dedication while selling me mynew car. Thank you for Every thing from business sale. More

Oil change! Great service, easily accessible, friendly staff and all my questions were answered!! Thank you so much for helping explain to us about the charging p Great service, easily accessible, friendly staff and all my questions were answered!! Thank you so much for helping explain to us about the charging plug!!! More

Great staff - no pressure Great staff, no pressure... If I had a gripe it would be the "paper chase"!!! But that's everywhere these days... They took the time to find the truck Great staff, no pressure... If I had a gripe it would be the "paper chase"!!! But that's everywhere these days... They took the time to find the truck I was looking for, with the options I wanted... More

Not a good experience I walked in the showroom to look at upgrading and no one greeted or talked to me. I asked 3 people to make sure my truck was washed after the recall p I walked in the showroom to look at upgrading and no one greeted or talked to me. I asked 3 people to make sure my truck was washed after the recall parts were installed, they said they would be sure it got washed and it wasn’t. Also the shuttle service was very unorganized and inefficient More

Worst dealership ever The worst dealership I’ve ever done business with. Here is everything that went wrong: Called them up. Said we were coming from out of state and goin The worst dealership I’ve ever done business with. Here is everything that went wrong: Called them up. Said we were coming from out of state and going to write a check. We get there they said they can’t verify out of state checks and we’d need to apply for financing as a backup. Something they could have said over the phone. We told them the car we were interested in and asked to put a deposit on it. They said they can’t do that. After driving 3.5 hours they nearly sold it right before we got there. Their doc fees are 4-5 times the state average. Since we were out of state, they couldn’t process the title. All they did was sign the title over to us, which it’s hard to justify nearly $1000 fee for them to sign a piece of paper. Took them a month to get it to us and we had to pay a late fee when we processed the title ourselves at the DMV. Considered the doc fee as part of the sale price and not a “fee” on the bill of sale. We had to pay taxes on that also. Mandatory useless $300 fee for a “passive” anti theft device… basically they put the VIN number on the car door. From arrival to leaving took over 3 hours. We had a long trip back home. The salesman had to talk to his manager 20+ times in the course of it to ask questions and each time took him 10 minutes to come back with an answer. My recommendation is to get the “out the door” cost before showing up of a vehicle you’re interested in.The only reason why I gave them 2 instead of 1 star is they followed up with what they said they would do after a few phone calls to remind them. More

Very Happy New Toyota Family Bought a new Tacoma and 4Runner same day. My wife and I love our trucks and Walter in sales, Rick in finance, and service team at Racine Toyota have b Bought a new Tacoma and 4Runner same day. My wife and I love our trucks and Walter in sales, Rick in finance, and service team at Racine Toyota have been awesome. More

Service I have asked for a car wash the last 2 times I have been in for service & never received it. In fact I asked them before I left if a car wash was don I have asked for a car wash the last 2 times I have been in for service & never received it. In fact I asked them before I left if a car wash was done & in both cases they said yes. What do I have to do to get a car wash? More

Enjoyable Calvin was enthusiatic, knowledgeable and a joy to work with. We actually only went in to look and ended up buying as we were so comfortable dealing Calvin was enthusiatic, knowledgeable and a joy to work with. We actually only went in to look and ended up buying as we were so comfortable dealing with Calvin. More

Awesome The sale persons at the dealer shop made me feel like family!!!!!!!!I would let people know how awesome they are!!! Thank you so much!!!!!😍🤗🤩 The sale persons at the dealer shop made me feel like family!!!!!!!!I would let people know how awesome they are!!! Thank you so much!!!!!😍🤗🤩 More