
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Oil change brake work Stuart is one of the best service advisors I have dealt with. Very helpful, friendly and takes time to explain work being done on your vehicle Stuart is one of the best service advisors I have dealt with. Very helpful, friendly and takes time to explain work being done on your vehicle More
Custom work Took my new GMC Denali in for an exterior key pad . Fair price great job on putting it on . All questions were answered. They even washed my Denali f Took my new GMC Denali in for an exterior key pad . Fair price great job on putting it on . All questions were answered. They even washed my Denali for me. More
GMC oil change Always really great, like scheduling appointment, quick greeting, comfortable waiting area, nice beverages, good WiFi, quality service, fixed seatbelt Always really great, like scheduling appointment, quick greeting, comfortable waiting area, nice beverages, good WiFi, quality service, fixed seatbelt and made recommendations for next visit. More
Awesome Dealership From the clean, comfortable waiting areas with an the well stocked with sodas and water refrigerator and snack area with lattes, fresh baked cookies a From the clean, comfortable waiting areas with an the well stocked with sodas and water refrigerator and snack area with lattes, fresh baked cookies and more, Zimbrick takes care of their customer's creature comforts. The experience starts with the knowledgeable service staff. Stuart Suiter listens and diagnosises problems/concerns well and sets one up with the proper service team. The customer is checked out with friendly cashier's and a clean vehicle awaits you. In 31 years of dealing with Zimbrick, I've never been disappointed although I have been mightily impressed. More
Great experience for over 10 years We started using Zimbrick in 2005 and dealt with Carlos from the start. We have purchased 3 vehicles over the last 13 years. Each and every time Carlo We started using Zimbrick in 2005 and dealt with Carlos from the start. We have purchased 3 vehicles over the last 13 years. Each and every time Carlos and Zimbrick have been amazing. Carlos is a no pressure salesman with a great level of understanding of people. Carlos has always gone above and beyond in our opinion, including our last purchase when he drove our car to us in Baraboo. The entire staff at Zimbrick has always impressed us as well. Great dealership with great people!! I highly recommend Zimbrick and Carlos!! More
very efficient and professional happy with service and time to wait. It would be very helpful if you set up some sort of desks or counters where people can work and plug outlets. happy with service and time to wait. It would be very helpful if you set up some sort of desks or counters where people can work and plug outlets. More
Service Appointment Stuart worked hard to get me in so it was convenient around my schedule. As always the service was excellent. I will be back in when I need service Stuart worked hard to get me in so it was convenient around my schedule. As always the service was excellent. I will be back in when I need service again. More
New vehicle warranty body shop repair Although the body shop made a promised return date of our new Sierra truck that they didn't deliver on our salesperson (Ben Rudolph) set us up with a Although the body shop made a promised return date of our new Sierra truck that they didn't deliver on our salesperson (Ben Rudolph) set us up with a 2019 Yukon loaner. We were heading out of town for the weekend and taking skies and fat bikes with us. We needed a large area to put skis, equipment and luggage in an enclosed area. We also needed a trailer hitch to mount the bike rack. The Yukon was the perfect solution. Ben turned what was going to be a very bad situation into an excellent one. Nick & Michele More
Bought the car we wanted with no hassle Made an appt with Jared Keul to test drive and buy a Honda Accord Hybrid. Jared gave us plenty of attention while we were there are answered all of ou Made an appt with Jared Keul to test drive and buy a Honda Accord Hybrid. Jared gave us plenty of attention while we were there are answered all of our questions clearly and quickly. We were able to get exactly the car we wanted that day. We even brought along our two-year-old, and Jared was patient with us when the baby needed a break or a snack. More
Not Impressed Brought the vehicle in because of a gas smell inside the vehicle, got a call back saying I need tires, battery, pollen filter, etc but no mention of a Brought the vehicle in because of a gas smell inside the vehicle, got a call back saying I need tires, battery, pollen filter, etc but no mention of anything related to the gas smell. Gave the OK to do the filter and transmission flush, but found out when I paid that they also put in a new battery that I didn’t authorize, which added hundreds of dollars to the bill. Over $500 spent and still no resolution of the fumes in the vehicle. More