Zimbrick at Fish Hatchery Road

Bought 2019 Honda Pilot Jill was extremely helpful showing, driving and explaining the many features of this vehicle. It was ready when promised, prepared as required and pr Jill was extremely helpful showing, driving and explaining the many features of this vehicle. It was ready when promised, prepared as required and presented beautifully. We have previously purchased through Jill and would love to do so again in the future. More

Visit for recall service This was a visit for a decal service. The initial time estimate was 1 1/2 -2 hour wait. I asked for an oil change and to address the low air in the This was a visit for a decal service. The initial time estimate was 1 1/2 -2 hour wait. I asked for an oil change and to address the low air in the port stern tire "which they said would be in their standard complementary inspection anyway" and it was all finished in 72 minutes. This exceeded my expectations...partly because of the free snacks and beverages they always have...but the wait time was very workable for me-I almost always wait anyway-and before I knew it I was no my way home. More

AMAZING Working with Ben Rudolph was very pleasing. He was easy to work with and very helpful. Would definitely recommend to family and friends looking for a Working with Ben Rudolph was very pleasing. He was easy to work with and very helpful. Would definitely recommend to family and friends looking for a new car/suv/truck. I did not feel like I was pressured, also did not feel like Ben or anyone else for that matter was pushy. Had great help and friendliness from Brian? who showed explained and set up my car with me, all while Ben was by his side. It was a great experience. AWESOME JOB! More

Electrical Check The team was spot on and helpful. Issues were diagnosed and fixed promptly. Service advisor was on point and communicative. Great work by all involved The team was spot on and helpful. Issues were diagnosed and fixed promptly. Service advisor was on point and communicative. Great work by all involved. More

Wheel Bearing Had a wheel bearing that started making a buzzing sound. Problem was taken care of. Car was returned on time. Everything went smooth. Stuart is alway Had a wheel bearing that started making a buzzing sound. Problem was taken care of. Car was returned on time. Everything went smooth. Stuart is always excellent to work with. More

awsome John Kaatz Is great to work with he makes the scheduling so easy and delivers what he promises. I would Hire him to come work on my team. He is gre John Kaatz Is great to work with he makes the scheduling so easy and delivers what he promises. I would Hire him to come work on my team. He is great dealing whit issues and has great customer services skill. More

Always Excellent!! Every time I bring my vehicles in to Zimbrick for service I am confident that they are in good hands. I am treated with respect and kindness. I am su Every time I bring my vehicles in to Zimbrick for service I am confident that they are in good hands. I am treated with respect and kindness. I am sure that I am receiving an honest price and will be 100% satisfied. More

Always a pleasant experience At Zimbrick. I trust the service center and employees to repair and prevent any car breakdowns, and they do exactly that. The waiting area is always clean and the I trust the service center and employees to repair and prevent any car breakdowns, and they do exactly that. The waiting area is always clean and the staff is very knowledgeable and helpful. More

Easy & Effortless Experience John Barr and team were a pleasure to work with. I live almost two hours away from the dealership, so I wanted to get as much of the deal done via em John Barr and team were a pleasure to work with. I live almost two hours away from the dealership, so I wanted to get as much of the deal done via email as possible so I didn't waste any trips. John took the lead on gathering all of my information and coming back with a fair and competitive offer. After making the drive down, I admit I had concerns that the offer would fall through or there would be some hidden things that would alter it. I was pleasantly surprised that everything checked out and we were able to go forward with the original deal. This is a testament to the accuracy of the work John put in before I made the trip to Madison. He went above and beyond to ensure everything was in order. Thank you John and the Zimbrick Team for the wonderful experience. More