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Zimbrick at Fish Hatchery Road
Madison, WI
2,227 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,227 Reviews of Zimbrick at Fish Hatchery Road
December 17, 2018
Oil Change Service is good, not sure I would recommend the Zimbrick dealerships to purchase a vehicle from. I purchased a 2015 GMC Acadia in June 15, 2018 and N Service is good, not sure I would recommend the Zimbrick dealerships to purchase a vehicle from. I purchased a 2015 GMC Acadia in June 15, 2018 and November 14, 2018, Zimbrick did the following work done: 1. replace brakes, rotors and pads, 2. they performed an injector flush, and de-carbonization/cleaning, 3. replaced pollen filter, Total cost of work $1422, Zimbrick paid $505. The vehicle when purcahsed had 44,753 it had 49,642 so in less than 5000, all of the above had to be worked on. Fast forward to Dec 14, It is suggested that I replace the Power steering pressure hose due to leak and flush the transmission. Total Estimate approx $1100, the vehicle now has 52,605 miles on it. So in less than 8000 miles, all of this needed work has come to light. I would start with the people inspecting vehicles as they may not be doing a thorough investigation. Secondly, I purchased an extended warranty and the brakes, rotors, etc., were not covered and am waiting to hear about the power steering pressure hose. All in all, not the happiest customer and my experiences purchasing a used vehicle is not good. More
by scorpio3150
Verified CustomerEmployees Worked With
Nate Schauf - Service Tech, Service Advisor Daniel Ellis
December 15, 2018
Love Zimbrick Service The Zimbrick service team has always done a great job for us. We are always greeted with a smile and treated like family by the service managers. We The Zimbrick service team has always done a great job for us. We are always greeted with a smile and treated like family by the service managers. We have worked with John Kaatz, Joe Zoladz, Stuart Suiter, and Jon Wirth. The requested work has always been performed professionally, never requiring a return trip to "get it right", and within the time estimate given to us at write-up time. Thanks for a great job. More
by Vince F
Employees Worked With
John Kaatz, Joe Zoladz, Jon Wirth, Stuart Suiter
December 14, 2018
Service done on time but the whole process was dysfunctional Service was done on time but the whole process was dysfunctional. My old service advisor for many years retired (well deserved) but the transition to Service was done on time but the whole process was dysfunctional. My old service advisor for many years retired (well deserved) but the transition to a new person needs help. Lost were great communication, ease of scheduling, and personal vehicle discussions. I am sure it will improve but since I am asked to rate this visit, it is a current assessment. More
by DR DIESEL
Employees Worked With
I think his name was Calvin but never introduced himself.
December 13, 2018
Service performance Joe and the Zimbrick staff always do an excellent job! Easy to work with! Professional! Worth the 30 mile drive. I will continue to return to Z Joe and the Zimbrick staff always do an excellent job! Easy to work with! Professional! Worth the 30 mile drive. I will continue to return to Zimbrick! More
by FISCDJ
Employees Worked With
Joe Zoladz
December 13, 2018
Zimbrick is the best place I have ever had my car serviced I choose to have any service work done at Zimbrick even though I live in another state. I have had cars serviced at many other dealers, but no other I choose to have any service work done at Zimbrick even though I live in another state. I have had cars serviced at many other dealers, but no other dealer compares to the honest, ethical, excellent work at a fair price that I get at Zimbrick. Thank you!!! More
by Barbara Hansen
Employees Worked With
Mark Cambier, Stuart Suiter
December 13, 2018
Needed prompt service and Joe at Zimbrick delivered perfectl My headlight went out right before I needed to take a trip and I needed it replaced ASAP. Joe Zoladz slipped me into the schedule and got it done in My headlight went out right before I needed to take a trip and I needed it replaced ASAP. Joe Zoladz slipped me into the schedule and got it done in 30 minutes while I waited, along with a car wash. This is not the first time they have been so accommodating. I really appreciate how they go out of their way to get things done right. More
by TONY98
Employees Worked With
Joe Zoladz
December 13, 2018
CRV purchase Buying experience was stress free. This is my second Honda purchase from zimbrick and I couldn’t be more happy. If you live in the Madison area and do Buying experience was stress free. This is my second Honda purchase from zimbrick and I couldn’t be more happy. If you live in the Madison area and don’t check out this dealership, your making a big mistake. More
by HFRED50
Employees Worked With
Robert Billig
December 13, 2018
oil change Stuart Suiter is so kind and pleasant and trustworthy. He is one of the reasons I bought my current car - so I could continue to bring my car to Stuar Stuart Suiter is so kind and pleasant and trustworthy. He is one of the reasons I bought my current car - so I could continue to bring my car to Stuart Suiter for service. I didn't want to buy a car that he couldn't service. He's my car guy! More
by EAHOLDEN
Employees Worked With
Stuart Suiter
December 13, 2018
Good Sales experience I've bought multiple vehicles from Robert. He is honest, transparent, and explains things clearly. Always feels like he is trying to help me make the I've bought multiple vehicles from Robert. He is honest, transparent, and explains things clearly. Always feels like he is trying to help me make the best decision rather than just sell me something. More
by SEANBROWN55
Employees Worked With
Robert Billig
December 12, 2018
Excellent customer service. Sales person and sale managers are friendly, cooperative and very helpful. They listen customers and do not compromise in customers' satisfacttion. Sales person and sale managers are friendly, cooperative and very helpful. They listen customers and do not compromise in customers' satisfacttion. Thus Sservice is excellent. More
by gfago
Employees Worked With
Sales Managers, Chris Ramsey
