Zimbrick at Fish Hatchery Road

Wonderful Experience Our experience with the car buying process from start to finish was wonderful! Erin was a pleasure to work with and went above and beyond in helping Our experience with the car buying process from start to finish was wonderful! Erin was a pleasure to work with and went above and beyond in helping us purchase our new vehicle. More

Always a pleasure I find that when dealing with the people at Zimbrick, they are patient and are willing to answer any questions I have. I have worked with some dealers I find that when dealing with the people at Zimbrick, they are patient and are willing to answer any questions I have. I have worked with some dealerships who do not take me seriously because I am a female. Needless to say, I do not go to them for purchasing or servicing my car. More

Great Servoce Come in everyone greets you with a smile. Shakes your hand. No matter if they are busy. Asks you how are you going to spend the holidays. they rea Come in everyone greets you with a smile. Shakes your hand. No matter if they are busy. Asks you how are you going to spend the holidays. they really care about you. I always still get greetings for my anniversary of when I got my car. and holiday greetings. Little things go with me. it's that personal touch. I love Zimbrick wouldn't go anywhere else. Thank you ALL! More

Oil change with kids Though the oil change took a little over an hour and a half, it was bearable with 2 small children because of the kids waiting area. Thank you, much a Though the oil change took a little over an hour and a half, it was bearable with 2 small children because of the kids waiting area. Thank you, much appreciated. More

Excellent & timely service Hi, joe did it again. Really knows his stuff & communicates well with the service staff in the shop Together they do a great job of finding the probl Hi, joe did it again. Really knows his stuff & communicates well with the service staff in the shop Together they do a great job of finding the problem and correct solution In this case it was under warranty but in the past with another vehicle I was paying. He always made sure I New what was needed & what to expect as to cost & all the details to ensure a positive outcome. Go Zimbrick, best service More

Great service, as always. LOVE John Kaatz. John Kaatz is the best - so professional and polite, and just a nice all around kind of guy. And the detailing work they did for my vehicle was ama John Kaatz is the best - so professional and polite, and just a nice all around kind of guy. And the detailing work they did for my vehicle was amazing! More

Always great service This is the third CRV we have purchased from Zimbrick. John Marks was a pleasure to work with, and did a nice job of helping us understand the various This is the third CRV we have purchased from Zimbrick. John Marks was a pleasure to work with, and did a nice job of helping us understand the various features of our new vehicle. The paperwork aspect of the sale was hailed well, and we didn't receive any hard sell to add extras. We will continue to have our vehicle serviced by Zimbrick, since their service department has also been very good to work with over the years. More

outstanding Joe does an excellent job communicating and explaining what he is got do on my acadia and make me feel confident with he service on my car I really tr Joe does an excellent job communicating and explaining what he is got do on my acadia and make me feel confident with he service on my car I really trust him thank you More

Excellent customer service. Sales person and sale managers are friendly, cooperative and very helpful. They listen customers and do not compromise in customers' satisfacttion. Sales person and sale managers are friendly, cooperative and very helpful. They listen customers and do not compromise in customers' satisfacttion. Thus Sservice is excellent. More

Dave and Paul save the day!!! After searching for a used car for several weeks to no avail, I found a listing for a low mileage vehicle at Zimbrick Honda at Fish Hatchery. It was g After searching for a used car for several weeks to no avail, I found a listing for a low mileage vehicle at Zimbrick Honda at Fish Hatchery. It was going through the reconditioning process and wasn't available to test drive yet. Paul called my husband on Friday late afternoon as soon as it hit the lot. Unfortunately, I wasn't able to return his call until Saturday morning (ironically I was test driving/doing a mechanic inspection for a vehicle at another dealership which turned out to be a no go). Paul was courteous and apologized that someone was already test driving it. Not wanting to waste our time or get our hopes up, he promised to call me back as soon as he knew whether the test driver was purchasing the car or not. He called quite soon after that, apologizing that the car had been purchased. I was frustrated because this car search was beginning to feel like looking for a needle in a haystack. Talking to Paul about our car search was like talking to an old friend you can trust. He listened to our list of parameters (larger vehicle to accommodate big carseats for kiddos, plenty of legroom up front for 6'4" husband, low mileage, no blind spot issues, staying in our budget). He found the perfect fit for us with a vehicle that hadn't even hit the lot yet! He quickly put me in touch with Dave Moderow, who set up a test drive for me right away. Dave was helpful, friendly and never pushy. I appreciated his laid back approach. He had the car warmed up and ready for me when I arrived. Understanding our legroom situation, Dave encouraged me to drive the car over to our place so my husband (who was home with the kids) could check out the car and see if it was the right fit. I immediately knew this was the perfect vehicle for us but my husband needed a day to think about it. Thank goodness the dealership is closed on Sunday! After a day of rest, husband and I were on the same page. My best friend's husband has owned two of these same make/models. He gave me some good info on this particular vehicle (the only thing that's ever needed to be replaced is the head gasket). I texted Dave and set up a vehicle inspection with our own mechanic first thing Monday morning. It passed with flying colors! And not only that, before the inspection Dave walked me through what the dealership had recently improved on the vehicle which included a new head gasket! They also replaced the front brake pads and rotors and did a few other things to get it "road ready". I can't tell you what a difference that makes in how I feel about this dealership versus the one across the street. Dave also patiently and kindly answered a lot of questions I had about the vehicle itself. When I asked him about the cruise control, he told me to hop in so we could test that particular feature. We just picked up our "new to us" vehicle and we couldn't be happier! Thanks for the outstanding customer service, Paul and Dave!!! More