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Zimbrick at Fish Hatchery Road

Madison, WI

4.8
2,224 Reviews

1601 W Beltline Hwy

Madison, WI

53713

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2,224 Reviews of Zimbrick at Fish Hatchery Road

January 31, 2020

Body Shop and Service visits were well organized, started on time, were done in the estimated time. I was also able to work from the waiting rooms. Thanks. More

by AIMEEINITALY
Recommend Dealer
Yes
Employees Worked With
Jerry Harrington, , Stephen Pelletier
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you for stopping by and getting your service done with us! We’re glad to hear that it was satisfactory and we hope to see you again in the future.

January 31, 2020

Right to the point . Great customer service. No BS. He did a great job. I’m not sure what else to say. Nice job yes More

by PDHWM252@gmail.com
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thanks for the awesome review! We work hard to meet your expectations and we’re happy to hear we hit that mark for you. Come back and see us soon.

January 31, 2020

CD installation in 2020 Pilot I called in requesting a quote for purchasing a CD player and the cost of installing it. Tom Strabota gave me the quote and scheduled my appointment w More

by KOHL_SLAW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Strabota, Alex Gissal, Dakota Murphy, Cody Ellickson, Geoff Kox, Mellissa Rupnow
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you for choosing us for your service work. We truly appreciate your business with us and hope to see you soon.

January 31, 2020

Great Best Experience! Everyone at the dealership was courteous and informative through out the process. Very professional and showed that they cared for me as a valued cus More

by CWDOCTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you for giving us a perfect rating! We’re always happy to take care of whatever it is you need and feel free to reach out when that time comes.

January 31, 2020

I only need one owrd to describe Zimbrick, AMAZING!! I brought my car in because my airbag light came on. I assumed this problem was because I had a mouse in my car. After I explain that to Mike he told m More

by sarah.carlson1019
Recommend Dealer
Yes
Employees Worked With
Mike Werner
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you for your positive comments. We’re glad to hear your visit with us was to your expectations and we look forward to seeing you again!

January 31, 2020

Recall Efficient service, personable.. Very knowledgable personnel, enjoy the new vehicle very much. Accessories, gas mileage in Hybrid/Touring are as expect More

by SIRBILLY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Marks, Tom Strahota
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future.

January 30, 2020

The customer service here is excellent. They are always so friendly and helpful. I always have a great experience when I bring in my car for service. More

by STEPHANIE
Recommend Dealer
Yes
Employees Worked With
Tom Strahota
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you so much for the excellent review and for your continued business with us. We appreciate your loyalty to us and we’re here for you anytime!

January 30, 2020

I have always received very professional and efficient service here. My service appointment took less time than estimated and was thorough. I appreciate the free car wash too! More

by Gabrielle
Recommend Dealer
Yes
Employees Worked With
Cole
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Gabrielle, thank you for the great review! We’re so happy you loved the services we provided for you and can’t wait to have you back.

January 30, 2020

Always a great job however I’m very disappointed that your service department is no longer Honoring Costco discounts.Hopefully that will change in the future.Your service department always does an amazin More

by EDSOETENGA
Recommend Dealer
Yes
Employees Worked With
John Marks, Tom Strahota
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you for your feedback about your visit. We take pride in making our customers happy and will continue to find ways to improve our services. Don’t hesitate to call us next time you need anything.

January 30, 2020

New Civic purchase I was in the dealership looking at purchasing a Civic. I found one I liked and John Marks helped me with the sale. I have always had great service h More

by drs201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randall - sales manager, John Marks
Feb 22, 2020 -

Zimbrick at Fish Hatchery Road responded

Thank you so much for the excellent review and for your continued business with us. We appreciate your loyalty to us and we’re here for you anytime!

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