
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Reliable service appointment, good check-in procedure. Calls appropriately with issues and timeline of service. Would recommend for cars still under warranty. Otherwise probably too expensive. Calls appropriately with issues and timeline of service. Would recommend for cars still under warranty. Otherwise probably too expensive. More
Not my first visit I'm a regular customer here, leased my CRV from Zimbrick, the same as my previous Pilot. I do all my service at the same dealer I usually get the car I'm a regular customer here, leased my CRV from Zimbrick, the same as my previous Pilot. I do all my service at the same dealer I usually get the car from, as long as I don't have any issues with them, if that's the case I look for a different dealer and that's how I started working with Zimbrick I switched from another Honda dealer in Milwaukee (fun fact they are out of business now) because they used to be disrespectful (the one in Milwaukee not Zimbrick). What I like to most about Zimbrick Honda is the respect, friendliness, and great service. More
The staff is always extremely friendly and professional. They take the time to explain the work needed and the cost involved. The waiting area is clean and comfortable. They take the time to explain the work needed and the cost involved. The waiting area is clean and comfortable. More
Was handled in a timely manner. My oil issue was explained to me, what I need to do in the next 1000 miles. Oil was added and I was on my way. Handled very professionally. My oil issue was explained to me, what I need to do in the next 1000 miles. Oil was added and I was on my way. Handled very professionally. More
Love the SERVICE at Zimbrick Honda! Service Manager Tom Strahota has been my service manager for over 11 years now with my 2nd Honda vehicle. He always provides personalized advice and Service Manager Tom Strahota has been my service manager for over 11 years now with my 2nd Honda vehicle. He always provides personalized advice and guidance with my vehicles service needs. I just purchased a used Honda Ridgeline and he was helpful with bulb replacements, installation of a tonneau cover and updating my Garmin navigation maps. More
This is my 5 car from Robert. He is such a great salesperson. Fair, honest, seasoned! I love working with him. Great experience. Thank you!! salesperson. Fair, honest, seasoned! I love working with him. Great experience. Thank you!! More
Always friendly, professional, thorough, and timely with their service. It’s nice to work with the same service staff who know you and they are able to solve your car’s issues right the first time. their service. It’s nice to work with the same service staff who know you and they are able to solve your car’s issues right the first time. More
Have been going to this dealership for years. Always a very good experience. Pleasant, knowledgable and trustworthy. I usually have seen Bob Hanson but John was excellent. very good experience. Pleasant, knowledgable and trustworthy. I usually have seen Bob Hanson but John was excellent. More
Very nice experience I was immediately met by a service person who helped me feel like I had been coming to this location for years very nice feeling I was immediately met by a service person who helped me feel like I had been coming to this location for years very nice feeling More
Customer service is impeccable. I am very satisfied and happy with the quality of routine work and car services I have got from Zimbrick honda. happy with the quality of routine work and car services I have got from Zimbrick honda. More