
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
A great experience I stopped at Zimbrick to look at a Honda Cr-V, There I met Ben Gibbs in sales. He was extremely friendly and knowledgeable about the model. He was abl I stopped at Zimbrick to look at a Honda Cr-V, There I met Ben Gibbs in sales. He was extremely friendly and knowledgeable about the model. He was able to answer all of my questions. I was convinced that I wanted to buy another ford edge, which was my last vehicle. Ben really helped me understand the value and benefits of the CR-V. I decided to lease, and Ben made the whole process very comfortable. There were a few small issues with my trade in, and I thought perhaps that would end the deal. However, Ben and his team made it possible for me to drive away in my BEAUTIFUL CR-V. My license plates were transferred, but I complained to Ben that they were so beat up that I wanted new plates. When I returned to fill out the paperwork, I found out that Ben had cleaned and straightened my plates!! To me that was really going above and beyond, I am so appreciative! I never felt pressured and I am SO HAPPY with my new SUV. Kudos to Ben Gibbs!! He is a true asset to his team at Zimbrick. I will be back. More
Fue is very professional and helpful Fue has helped me the past two times I have needed to find a car and he has made the process very easy and hassle free for me. I will continue to wor Fue has helped me the past two times I have needed to find a car and he has made the process very easy and hassle free for me. I will continue to work with him in the future. He is awesome! More
found and fixed on time That day my Air Conditioning was not operating. Zimbrick brought it in right away and did a diagnostic check and found nothing. They did not stop ther That day my Air Conditioning was not operating. Zimbrick brought it in right away and did a diagnostic check and found nothing. They did not stop there. After additional checks the tech found that the system was over charged and corrected it. I have had no other problems since. Great job! More
New Honda lease We have worked with Robert Billig for many years, and will continue to do so. He is always friendly and does a great job for us. That's why he gets We have worked with Robert Billig for many years, and will continue to do so. He is always friendly and does a great job for us. That's why he gets 5 stars! More
Sharing My Thoughts When I came in everyone was very nice, friendly and helpful. I was interested in driving a vehicle and getting a deal that was affordable for me. When I came in everyone was very nice, friendly and helpful. I was interested in driving a vehicle and getting a deal that was affordable for me. More
Great place to buy a vehicle!!!! James Skolaski is a great salesman from Zimbrick Fish Hatchery. We just bought the second vehicle from him and couldn't be more pleased. He is extre James Skolaski is a great salesman from Zimbrick Fish Hatchery. We just bought the second vehicle from him and couldn't be more pleased. He is extremely personable, honest and very helpful. WIll be contacting him again for our next vehicle. Thanks James--you're awesome!!!!!! More
Service I was leaving on vacation in a week and an issue with one of my power windows popped up. I contacted the GMC service center and they were able to get I was leaving on vacation in a week and an issue with one of my power windows popped up. I contacted the GMC service center and they were able to get me in the same day (Friday) to diagnose the issue. They ordered the new part and they were able to install it the next Wednesday before I left for vacation. More
Stu did an exceptional job as my service writer The Zimbrick dealership was very poor at standing behind their vehicle. I had to fight hard for them to support the replacement of tires at just 16,0 The Zimbrick dealership was very poor at standing behind their vehicle. I had to fight hard for them to support the replacement of tires at just 16,000 miles. They blamed the manufacturer, but they sold me the vehicle and happily accepted my money when it was new. More
Outstanding Service The service writers and mechanics are exceptional as always! I always recommend Zimbrick West to anyone in need of a new/used car or service! The service writers and mechanics are exceptional as always! I always recommend Zimbrick West to anyone in need of a new/used car or service! More
Welcoming, responsive, quick and professional service Got a repair under used car limited warranty. All done quickly and professionally for free, plus a car wash at the end. They have even brought the car Got a repair under used car limited warranty. All done quickly and professionally for free, plus a car wash at the end. They have even brought the car to Ford/Lincoln for one if the issues. Everything was resolved in a timely manner. Glad I bought from Zimbrick at Fish Hatchery. Both buying and service were top notch. More