
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
Complete Car Detail This is the second time I've had my 2017 Civic TypeR detailed. Both times my car looked brand new again after the guys at the Fish Hatchery location w This is the second time I've had my 2017 Civic TypeR detailed. Both times my car looked brand new again after the guys at the Fish Hatchery location worked on it. I highly recommend them, both as a dealership and for servicing your vehicle. More
Prompt courteous service The people at Zimbrick put the customer first. No matter how busy things are, they give you their full attention. Multiple waiting areas that are clea The people at Zimbrick put the customer first. No matter how busy things are, they give you their full attention. Multiple waiting areas that are clean, attractive, and stocked with beverages and snacks. Courtesy car wash with each service appointment. Clean, up to date loaner cars if you don't wait for your vehicle. More
Oil change and tire rotation Joe was very cordial and helpful. Your service team also found a nail in one of our tire which the subsequently fixed. Overall, a great experience! Joe was very cordial and helpful. Your service team also found a nail in one of our tire which the subsequently fixed. Overall, a great experience! More
Quick and had food and drinks available along with a tv for entertainment. It was interesting to see the saltwater fish tank as well. No complaints. and had food and drinks available along with a tv for entertainment. It was interesting to see the saltwater fish tank as well. No complaints. More
Service is fine body shop not so good I took my truck in for small body repair and they completely missed a section and proceeded to tell me it wasn’t on the bid so they didn’t fix it. Now I took my truck in for small body repair and they completely missed a section and proceeded to tell me it wasn’t on the bid so they didn’t fix it. Now to fix the small area because of removing trim it could cost up to $600.00 Somebody made a mistake and I now have a very sour taste in my mouth. More
Everything went well. Quick and easy and a clean car! The only reason why I didn't rate 5 stars is because this is the 2nd time I have dropped my car off and had to wait while my service manager was helpi The only reason why I didn't rate 5 stars is because this is the 2nd time I have dropped my car off and had to wait while my service manager was helping 1 or 2 others before me, but other service managers were not helping customers. They seemed to be staring at their computers or talking with other employees. I know its a Zimbrick policy but maybe it could be tweaked to get the customer out the door quicker. Thanks Mark More
Warranty Work I was greeted promptly and my issues properly noted. service was taken care of in a professonal manner. Arrangements will be made to bring the car bac I was greeted promptly and my issues properly noted. service was taken care of in a professonal manner. Arrangements will be made to bring the car back for an oil change and any follow up that is needed More
Excellent efficient service Joe is always ready for his customers & thoroughly goes over the service , the cost & approximate amount of time for the job and it’s always in the al Joe is always ready for his customers & thoroughly goes over the service , the cost & approximate amount of time for the job and it’s always in the allotted time or sooner. Hats off to the service techs as well, consistent quality work. Much appreciated. Joe always keeps me in the know of future maintenance and details. More
Excellent My salesman was Nick Shay and he was very helpful. I. Will not hesitate to send friends here. I was looking for used car and found it!! My salesman was Nick Shay and he was very helpful. I. Will not hesitate to send friends here. I was looking for used car and found it!! More
New Car Lease experience was fantastic Lisa did a great job explaining the details of leasing, since we had never done that before. She was excellent! She took her time and let us look at a Lisa did a great job explaining the details of leasing, since we had never done that before. She was excellent! She took her time and let us look at a variety of cars, including some Hyundai models that we were considering, before helping us with the lease for a new CRV-EX. She also helped to make the sale easy and quick. Mitch in finance was also wonderful. We've been Zimbrick customers since 1993, and we have always had great service and care. Thank you! More