
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
It was great I like the service rep Jon Wirth. Explained things very well to me. We were able to fix the parts that needed it right away. And have info on areas th I like the service rep Jon Wirth. Explained things very well to me. We were able to fix the parts that needed it right away. And have info on areas that need work for next time. I appreciate that More
Sensitive to our needs We have been loyal Zimbrick customers for years. All of the employees have been friendly, helpful, respectful of our needs and professional. We trus We have been loyal Zimbrick customers for years. All of the employees have been friendly, helpful, respectful of our needs and professional. We trust our vehicle will be safe and receive excellent service when needed. We appreciated being able to find a quick and great replacement for our 2003 CIVIC which was destined to last for many more years but totaled in an accident. More
Always reliable and trustworthy Zimbrick always gets my service done quickly and efficiently. I'm always aware of what they're doing and how important it is or isn't to get done righ Zimbrick always gets my service done quickly and efficiently. I'm always aware of what they're doing and how important it is or isn't to get done right away. More
Got serviced I did no have to wait for the service to start. The service was completed in the time Joe said it would take, so I was satisfied when they serviced me I did no have to wait for the service to start. The service was completed in the time Joe said it would take, so I was satisfied when they serviced me. More
1st Service Visit for Pilot Very friendly service experience. Repairs performed as agreed and completed before promised. Appreciated the loaner car and the waiting area is awesom Very friendly service experience. Repairs performed as agreed and completed before promised. Appreciated the loaner car and the waiting area is awesome! Very pleased; thank you. More
Oil change and brake issue I took my Canyon in for an oil change and I told Jon that my rear brakes were squeaking when hitting rough pavement. They oiled and lubricated the b I took my Canyon in for an oil change and I told Jon that my rear brakes were squeaking when hitting rough pavement. They oiled and lubricated the brakes and the issue was resolved. More
Super friendly staff and a very clean showroom. They kept me informed about my vehicle. Love this place and will definitely buy my next vehicle from here. and a very clean showroom. They kept me informed about my vehicle. Love this place and will definitely buy my next vehicle from here. More
Oil change Everything was exceptional as always friendly staff. Everything was completed in a timely manner facility was nice and clean . Highly recommend this s Everything was exceptional as always friendly staff. Everything was completed in a timely manner facility was nice and clean . Highly recommend this service center to anyone. More
General Service Took Buick in for general service and everything went fine. Great job by everyone. It was done on time and was ready when we came to pick it up. T Took Buick in for general service and everything went fine. Great job by everyone. It was done on time and was ready when we came to pick it up. Thanks More
Service and Parts didn't seem interested I purchased a new car and I saw on the Hyundai website accessories for the car, in particular 2 front floor mats. I asked service/parts about it and s I purchased a new car and I saw on the Hyundai website accessories for the car, in particular 2 front floor mats. I asked service/parts about it and said that was not an option - even though it was on the website. I actually had to go home, pull up the floor mats, print it out and take it back to the service/parts center and prove that it was an option. At that point they were able to order it. I'm not understanding how they were not able to order it when I was there the first time, and why I had to come back and prove I wasn't making something up. Also while I was there, I was experiencing some knocking in the car when I would accelerate. I was told that it's not supposed to knock, but every car is different and then he walked away. Nothing like buying a brand new car that knocks when you accelerate and having service tell you it's not supposed to and just walk away like nothing was wrong. I had two simple things, and both were made far more complicated than they needed to be. They didn't trust a word I said and treated me like I was making everything up. I have taken other vehicles to get serviced here and they were amazing...but it seems the minute I purchase a car, they didn't care anymore. More