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Zimbrick at Fish Hatchery Road

Madison, WI

4.8
2,226 Reviews

1601 W Beltline Hwy

Madison, WI

53713

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2,226 Reviews of Zimbrick at Fish Hatchery Road

May 21, 2019

I had an amazing experience Lisa was great!! I had an amazing experience Lisa was so helpful and knowledgeable. She listened to me as a potential buyer and was able to get me in the car I wanted. More

by lorideforest58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent the financial manager , Lisa Stoffer
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you for your positive comments. We’re glad to hear your visit with us was to your expectations and we look forward to seeing you again!

May 21, 2019

Unhappy My husband took his F150 in for a detail. The bed of the truck was not cleaned AT ALL. The front windshield was not clean. More

by ECURLEE3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jon Wirth
May 21, 2019

Recall/Service Visit It was very easy to make the appointment. The vehicle was ready when promised.Stuart Suiter was very attentive to the repair and recall issues of my v More

by PJHENNESSEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Suiter
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you for choosing us for your service work. We truly appreciate your business with us and hope to see you soon.

May 21, 2019

Standard service Needed an oil change and tire rotation. they flagged some areas to keep an eye on as well as performing the needed service. Joe is always communicativ More

by BRETT31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Zoladz
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future.

May 21, 2019

Usually have zero issues with service, not this time I came in for an oil change. Checked my vehicle over after leaving because I had a terrible smell of burning oil in the cab of truck. Pulled over (on More

by teis
Recommend Dealer
Yes
Employees Worked With
Jon Wirth
May 20, 2019

Beginning to end of the experience exceeded our expectations Rick took the time to listen, and then tailored a solution that exceeded our expectations. When it was all said and done he helped us out with our tra More

by BEN SCHLICHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Pawlak
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you so much for your kind words. We really appreciate you taking the time to share your experience with us. We look forward to working with you again in the future.

May 20, 2019

Great salesman! A very pleasant car buying experience. John Barr was highly effective at explaining all of the different options and nuances. He has great familiarity More

by raruders
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy , John Barr
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you for giving us a perfect rating! We’re always happy to take care of whatever it is you need and feel free to reach out when that time comes.

May 20, 2019

Another New Car from Zimbrick Bill Smith is simply the best sales person to deal with. We have bought Buick’s and Honda’s from Bill and it is always a good experience.he knows cars More

by DAVIDOLIEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Smith
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thank you for your positive comments. We’re glad to hear your visit with us was to your expectations and we look forward to seeing you again!

May 20, 2019

2019 GMC Denali Purchase The BEST truck buying experience I've ever had! Ben (Sales Rep.) knew this vehicle inside and out! He was patient through all my questions, walked me More

by thenaefs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Suchanek who walked me through the vehicle and Erica Reuter who did the paperwork with me, Ben Rudolph
May 21, 2019 -

Zimbrick at Fish Hatchery Road responded

Thanks for the awesome review! We work hard to meet your expectations and we’re happy to hear we hit that mark for you. Come back and see us soon.

May 20, 2019

Received a dirty car with new scratch. When I picked up my car from being repaired after someone hit me, my car was very dirty in the inside of the back. Looked like my reversible mat was More

by MARKTD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Note: Kyle was wonderful helping me with all of this!, Kyle Thompson
Jun 03, 2019 -

Zimbrick at Fish Hatchery Road responded

Hello MARKTD, Thank you for sharing your experience. We sincerely apologize for your less than perfect experience. Please contact me with any other information you would like to share so we can help teach our staff to prevent any other similar issues. Respectfully, Alex Gissal 608-230-0450 alex.gissal@zimbrick.com

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