
Zimbrick at Fish Hatchery Road
Madison, WI
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2,226 Reviews of Zimbrick at Fish Hatchery Road
I had an amazing experience Lisa was great!! I had an amazing experience Lisa was so helpful and knowledgeable. She listened to me as a potential buyer and was able to get me in the car I wanted. I had an amazing experience Lisa was so helpful and knowledgeable. She listened to me as a potential buyer and was able to get me in the car I wanted. More
Unhappy My husband took his F150 in for a detail. The bed of the truck was not cleaned AT ALL. The front windshield was not clean. My husband took his F150 in for a detail. The bed of the truck was not cleaned AT ALL. The front windshield was not clean. More
Recall/Service Visit It was very easy to make the appointment. The vehicle was ready when promised.Stuart Suiter was very attentive to the repair and recall issues of my v It was very easy to make the appointment. The vehicle was ready when promised.Stuart Suiter was very attentive to the repair and recall issues of my vehicle. More
Standard service Needed an oil change and tire rotation. they flagged some areas to keep an eye on as well as performing the needed service. Joe is always communicativ Needed an oil change and tire rotation. they flagged some areas to keep an eye on as well as performing the needed service. Joe is always communicative and easy to work with. More
Usually have zero issues with service, not this time I came in for an oil change. Checked my vehicle over after leaving because I had a terrible smell of burning oil in the cab of truck. Pulled over (on I came in for an oil change. Checked my vehicle over after leaving because I had a terrible smell of burning oil in the cab of truck. Pulled over (on the busy beltline) and opened the hood. Tech must have spilled oil all over engine compartment. Didn't clean it up! Then, I found oil and residue all over front fender. I had just spent over $1,000 on a complete detail no longer than 2 weeks ago. Needless to say I am not very happy. If I had time to bring the vehicle back, I certainly would have! More
Beginning to end of the experience exceeded our expectations Rick took the time to listen, and then tailored a solution that exceeded our expectations. When it was all said and done he helped us out with our tra Rick took the time to listen, and then tailored a solution that exceeded our expectations. When it was all said and done he helped us out with our trade in, got us into a model year lease for a payment that matched both our budget and our previous payment. Overall, both Rick and all the supporting cast were outstanding as usual. This what we have come to expect from both the sales and service side of all Zimbrick dealerships we have ever worked with. Another out of the park homerun for Rick in Friends! Thank you! More
Great salesman! A very pleasant car buying experience. John Barr was highly effective at explaining all of the different options and nuances. He has great familiarity A very pleasant car buying experience. John Barr was highly effective at explaining all of the different options and nuances. He has great familiarity with all of the vehicles. More
Another New Car from Zimbrick Bill Smith is simply the best sales person to deal with. We have bought Buick’s and Honda’s from Bill and it is always a good experience.he knows cars Bill Smith is simply the best sales person to deal with. We have bought Buick’s and Honda’s from Bill and it is always a good experience.he knows cars and he knows us. What more can we ask for? More
2019 GMC Denali Purchase The BEST truck buying experience I've ever had! Ben (Sales Rep.) knew this vehicle inside and out! He was patient through all my questions, walked me The BEST truck buying experience I've ever had! Ben (Sales Rep.) knew this vehicle inside and out! He was patient through all my questions, walked me through all my options and never once pressured me to buy! More
Received a dirty car with new scratch. When I picked up my car from being repaired after someone hit me, my car was very dirty in the inside of the back. Looked like my reversible mat was When I picked up my car from being repaired after someone hit me, my car was very dirty in the inside of the back. Looked like my reversible mat was layed on the ground and put back in. Dirt everywhere! There was also a new small scratch on the back hatch. Note : my car is brand new and I have never taken the back mat out yet. Had to take it back in to have it taken care of. Your staff also told me they called on a Monday to let me know my car was ready, but never received a message. I was then told I would be charge for extra days that I had a rental car from Enterprise. ( I called myself to see my car was ready.) I wish there was also a representative that would take you to your car and show you what was done!!!! I had to bring my vehicle back into have the scratch taken care of and cleaned in the inside! I also want to note your building is hard to find not well marked with signs. I am informing you of all of this due to we have purchased over 5 vehicles from Zimbric and had never had a experience like this. Thanks More