
Zimbrick at Fish Hatchery Road
Madison, WI
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2,227 Reviews of Zimbrick at Fish Hatchery Road
Purchase of a new vehicle My husband and I had been looking for a new vehicle for just a short period of time and, as a long time, multiple Hyundai owner, I wanted to at least My husband and I had been looking for a new vehicle for just a short period of time and, as a long time, multiple Hyundai owner, I wanted to at least look at Hyundai. After checking Subaru and multiple other brands of vehicles, I decided to head back to Hyundai. We met with a younger sales person who took us on test drives of the Tucson (which is what I was really looking for), the Kona, and finally the Santa Fe. I didn't really want a vehicle as large as the Santa Fe but, after driving it and loving the ride, my husband and I decided to go for it. We checked with another Hyundai dealer in the state and came back to Zimbrick to try to get what we felt was an appropriate price on the vehicle. Because the sales person we had originally met with seemed to be MIA, we worked with Mark,. He was wonderful. He made the process very easy. Tomorrow will be one week. I'm still adjusting to the size (especially when putting it into the garage) and learning a lot about all the technology. Thanks for a good experience and to Hyundai for their fabulous warranty, which is a big reason I love them so much. More
Great service! Dan was very helpful in getting the proper service options accomplished on my 2017 Lacrosse even though it took two hours longer than planned. In addi Dan was very helpful in getting the proper service options accomplished on my 2017 Lacrosse even though it took two hours longer than planned. In addition, Dan helped get Buick rewards points to use as credit on my account. Thanks Irv More
Very good customer service for new sale Employees were quick and attentive to my needs, but let me take the cars out when I wanted to get a feel for them on my own. They were knowledgeable a Employees were quick and attentive to my needs, but let me take the cars out when I wanted to get a feel for them on my own. They were knowledgeable about all the car features, and not pushy on selling things I didn't need. This is my second sales experience with Zimbrick and if I stay in the Madison area I will continue to give them my business. Overall, outstanding work from the Zimbrick team! More
Excellent place! I can not recommend Zimbrick Honda enough. Trevor is an excellent guy and a great salesman who set me up with a deal far better than I would have expe I can not recommend Zimbrick Honda enough. Trevor is an excellent guy and a great salesman who set me up with a deal far better than I would have expected, and everyone else I dealt with during my purchase process was extremely polite and helpful. I’ll be telling everyone I know who’s looking to buy a car that this is the place they should go. More
Ecp protection Truck looks great. Nice and shiny. Underneath looks protected. Smells done but that should go away. Inside looks good. Time will tell how it work Truck looks great. Nice and shiny. Underneath looks protected. Smells done but that should go away. Inside looks good. Time will tell how it works. More
Quick Service My engine light came on and I called Joe Zoladz who got me in the next day and provided me with a loaner. The problem was resolved by the end of the My engine light came on and I called Joe Zoladz who got me in the next day and provided me with a loaner. The problem was resolved by the end of the day and Joe explained the issue in detail. More
Excellent all around! Everyone at Zimbrick - from front desk to sales to finance to management - was customer friendly and actively focused on providing an excellent car-bu Everyone at Zimbrick - from front desk to sales to finance to management - was customer friendly and actively focused on providing an excellent car-buying experience. Truly the best I've ever experienced in many, many years of car purchases! More
Was helping a young friend with a car purchase, John was very open to helping my friend, wish the price would have come down a bit but overall a good experience. The process of the loan also was ea John was very open to helping my friend, wish the price would have come down a bit but overall a good experience. The process of the loan also was easy, as I never took a loan out before. More
truck detailed- second try no better than first We had our truck detailed, they did nothing to clean the bed of the truck. They came back for a second try and it’s still filty. I have pictures. W We had our truck detailed, they did nothing to clean the bed of the truck. They came back for a second try and it’s still filty. I have pictures. We will clean it ourselves this weekend. I would not recommend this service center to any one! The price would have been fine if they had done a decent job. More
Service Done I have been there twice now to have service done. There is always someone there to greet me when I pull in to the drive and when my scheduled service I have been there twice now to have service done. There is always someone there to greet me when I pull in to the drive and when my scheduled service advisor got caught up with another customer, a different service advisor assisted me in getting checked in. Great experience! More