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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
706 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 706 reviews

February 12, 2024

Was an over all good experience fast and friendly service. Customer service was excellent too! More

by Gary Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Feb 13, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

It’s so nice to read your kind words. We look forward to serving you again in the future!

February 10, 2024

Service is dismissal. Takes forever to get an appointment and seems the are so backed up that it took 3 days to determine they could find nothing with my vehicle. I coul More

by cw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Feb 12, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

We sincerely apologize for the inconvenience you experienced with scheduling an appointment and the delay in diagnosing your vehicle. Your feedback is invaluable to us, and we're committed to addressing these issues to improve our service. We understand your frustration and will take steps to ensure more efficient and timely appointments in the future.

February 07, 2024

Have used Zimmer for years for sales and service. Always professional and tentative to the customer needs. More

by rangel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Feb 09, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

We are elated to have you as part of the Zimmer family! Thank you for your five-stars and kind words.

February 07, 2024

I recently took my Jeep Wrangler Rubicon to Zimmer Chrysler for an oil change, and I must say, the service I received was nothing short of exceptional. From the moment I arrived, the staff was welcomi More

by matt.mangine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Feb 09, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Matt, thank you for your kind words and for recommending us to other Jeep owners. We look forward to serving you and your Rubicon in the future and continuing to provide you with the exceptional service you deserve!

February 02, 2024

Everyone is friendly, knowledgeable & courteous. Easy to schedule a service appointment & kept me informed during my appointment about the service on my car, while I waited in the comfortable wait More

by Anna Mitts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Kilburn
Feb 06, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Anna, for sharing feedback with us! If you ever need anything, be sure to let us know.

January 31, 2024

Very well run family business that I have purchased multiple vehicles from and will again. More

by Dave Spaulding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Feb 01, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Dave, for the feedback and five-stars! We love having you as part of the Zimmer family!

January 31, 2024

Called for an oil change, got me in next day, it took about 30 minutes, which I thought was reasonable. The staff I interacted with was very kind and helpful, very pleased with the service. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall the name
Jan 31, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words. We're really grateful that you took the time to write such a positive review.

January 26, 2024

As bad as the weather was they did a good job of getting my car fixed. More

by wellersman3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tesara Short, Stephanie Moliqueq
Jan 29, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

We appreciate the feedback! If you ever need anything, be sure to let us know.

January 25, 2024

Service center was very receptive of my special request, and worked with me on my concerns. More

by Cory
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Beschman, Ken Kremer, Barry Greber, Tesara Short, Stephanie Moliqueq
Jan 25, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Cory, for the feedback! We are always happy to help.

January 18, 2024

Great staff and service they take care of their customers and provide great service at all times More

by Jameshaddix77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Moliqueq
Jan 19, 2024 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you kindly fo taking the time to leave feedback with us! We hope to see you again soon!

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