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Zimmer Chrysler Dodge Jeep Ram

Florence, KY

4.2
708 Reviews

1086 Burlington Pike

Florence, KY

41042

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Showing 708 reviews

May 08, 2019

Love our New Jeep Wrangler!!! Thanks Mike!!! Let me start by saying Mike was nothing but amazing!!! Got us in the Jeep Wrangler Unlimited Sport JL we wanted and in the color with the features!!! More

by Turnersteph72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Garrison
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! We are very pleased to have earned your business especially having been a long-time Ford owner. Thank you for your kudos about Mike and we look forward to taking care of you for years to come!

May 07, 2019

3rd car purchase with Bryan - he is the best 4 years ago, after hearing good things about Bryan I went in to look at vehicles, I knew I needed one but was not sure what I wanted. Bryan was very More

by newjeepcherokee16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Jim Marsh, Bryan Marsh
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review and for your continued support! We also are grateful for your kudos about Bryan! Enjoy your new Jeep and thanks again for your kind words.

May 07, 2019

Poor. March 13 we brought the car in right before close because smoke was rolling out from under the hood. The AC had been making noises prior to that and More

by jjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy Wuest
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

We do hold ourselves accountable for giving the best service possible and it is unfortunate that your initial repair coincided with your radiator needing to be replaced. As both our Service Advisor and Lead Tech explained, the radiator leak was not nor could not be caused by the AC compressor or its removal. The leak we diagnosed appeared to have been a slow leak that was draining down the side of the radiator and into the lower core support, hence why it was difficult to find. We provided a courtesy car free of charge, discounted both the labor amount and reduced the cost of the parts involved substantially in doing our best to repair your vehicle under these circumstances. While we are disappointed that our efforts to take care of you did not meet your expectations, we do wish you well and, should the need arise, be happy to assist you in the future.

May 03, 2019

The best staff in the tristate From the time that I moved up here 12 years ago I've always had great service here. And the team has always been courteous and friendly. More

by Challenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer, Tony Fritsch, Tim Hicks, Gabe Wassem, Dakota Horton, Amy Wuest
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your kind words and for letting us work on your Challenger. Our thanks to you for the five-star review and we look forward to taking care of you for years to come!

May 02, 2019

Extremely pleasant and professional My 18 year old grandson purchased his first car. Jerry Smith took his time and explained every detail and answered all of my grandson’s questions. He More

by Nana8
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Jerry Smith
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, Nana8, for your five-star review! We are very pleased to have earned your family's business. Our thanks as well for your kind words about Jerry and we look forward to taking care of your family for years to come!

April 26, 2019

Excellent Service This dealership is excellent. I notified Cameron who sold me the car what I was looking for and he found me vehicles in a timely manner. Everyone was More

by nhutc1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Willett, Cameron Carlotta
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your patronage! We are very pleased to have earned your five-star review. Cameron does his very best for every client he works with so it's no surprise to hear that he took good care of you! Thanks again for your business.

April 23, 2019

Honest and friendly staff Alicia was great she worked hard to get me the car I wanted at a price I could afford. She explained my new Jeep to me completely so I wasn’t guessin More

by SZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alicia Smith
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you, SZ, for your five-star review! We are very pleased to have earned your business. We also appreciate you letting us know how Alicia took care of you and we look forward to taking care of you for years to come!

April 09, 2019

Fair and ethical I called and spoke with Calvin on a Jeep on Monday afternoon. Had some negotiations before I drove down from Indianapolis. They kept their word i dro More

by Jeepmoab18!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fritsch, Calvin Hensley
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Thank you for your five-star review! We are very pleased to have earned your business and to hear that Calvin exceeded your expectations. Enjoy your new Jeep and we will see you on the trails!

April 06, 2019

The people are awesome Best people to deal with in service and sales they it would take two hrs to fix a recall on my Jeep that I purchased there also Bryon Marsh was on top More

by Moparmagic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Zimmer, Bryan Marsh, Amy Wuest
Jun 04, 2019 -

Zimmer Chrysler Dodge Jeep Ram responded

Our thanks for your five-star review! We are happy to have earned your business. Thank you for your kind words about Bryan and we look forward to seeing you on the trails in your Jeep!

April 04, 2019

Had camshaft and some lighters replaced. Covered by warranty Tim was helpful with getting a rental and keeping me informed on what was going on. Glad everything was under warranty. Will go back if needed More

by Kcovelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Hicks, Amy Wuest
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