Jacobs Mitsubishi

We appreciate Nate and all he did to take care of us! Very good service!! Very good service!! More

I bought a 2011 Mazda Miata from this dealership and picked it up at their place. I drove it back to my home in Michigan. Upon arrival to my home, I noticed the front painted bumper was peeling paint on picked it up at their place. I drove it back to my home in Michigan. Upon arrival to my home, I noticed the front painted bumper was peeling paint on about five or six places. Imagine my disappointment! When I contacted the dealer and the salesman, Jonathon, they tried to tell me there were visible cracks and implied I damaged the vehicle. That was not the case. All I did was drive the car 1200 miles home. They would not stand behind anything. They are not to be trusted, from my experience. I now have a $2000 cost to get it fixed. Bad experience, to say the least. Bill Tuthill Sr 313.510.4950 More

Great Experience! Couldn’t make it any easier to buy a car. Great Selection of cars and trucks Couldn’t make it any easier to buy a car. Great Selection of cars and trucks More

I bought a car yesterday off of Jacob‘s Mitsubishi Michael, who is running the dealership as a very nice gentleman, and accommodated me with all of my needs. The salesman Mario is such a very nice gen Michael, who is running the dealership as a very nice gentleman, and accommodated me with all of my needs. The salesman Mario is such a very nice gentleman. I can’t say enough for this dealership and the team players at Jacobs Mitsubishi, I highly recommend the dealership More

Awesome! !! Great salesman and personality. Everything someone wants out of a dealership. Everyone was great. !! Great salesman and personality. Everything someone wants out of a dealership. Everyone was great. More

2 hour drive in solid rain, 2 calls from dealer before we left, got there and the vehicle wasn't there. Absolutely no regard for people. Trash, trash ,trash. left, got there and the vehicle wasn't there. Absolutely no regard for people. Trash, trash ,trash. More

Recently I spent several hours negotiating to purchase a 2019 Audi RS5 VIN WUAPWAF59KA905455. Upon having the vehicle inspected it was brought to my attention that the original factory exhaust was replaced 2019 Audi RS5 VIN WUAPWAF59KA905455. Upon having the vehicle inspected it was brought to my attention that the original factory exhaust was replaced with a cheap aftermarket one. The right rear wheel is bent and a window seal was leaking. It seems very unlikely that these items were not found during the dealership's inspection of the vehicle. Furthermore, they're advertising the vehicle with Dual Stainless Steel Exhaust w/Chrome Tailpipe Finisher which is not accurate. In my opinion this is false advertising and had I known a $4,000 major component of the vehicle had been removed I would have not spent the hours negotiating a purchase. I would also not have incurred the inspection cost of $281.40. I reached out to the general manager to request a refund of the inspection fee. He had a low level manager, Josh, call and berate me. Josh admitted he had not read the inspection report and claimed their cars are safe and sold "as-is". I was completely okay with purchasing the vehicle "as-is" but the car is not safe with a bent wheel and the vehicle advertisement that I had responded to was false and misleading. More

Jacobs Mitsubishi is the most professional car dealership that I have ever conducted business with anywhere. Purchasing a car from them was a wonderful experience. After visiting two other Mercedes dealers t that I have ever conducted business with anywhere. Purchasing a car from them was a wonderful experience. After visiting two other Mercedes dealers the staff at Jacobs Mitsubishi was extremely professional and not aggressive. The service was great but the best part of the entire experience was my sales person, Johnny. He is a real pleasure to deal with. Not only did he meet my expectations, Johnny exceeded them in every way. He truly found me a great deal for the car that I wanted. Johnny is a true professional and extremely knowledgeable in every aspect of the Mercedes brand and will know the answer to any question. He made getting one of the most attractive cars on the road today, the 2017 SL550 easy and enjoyable. I now own the best automobile that I have ever driven. Johnny went above and beyond what is expected from a salesperson and I would highly recommend him to those who want buying a Mercedes Benz a real pleasure. More

I spent 37 yrs managing new automobile dealerships in Pennsylvania. I was looking for a year end close out deal and I knew it was going to take an outstanding salesperson AND JOHNNY MET THE REQUIREMENTS Pennsylvania. I was looking for a year end close out deal and I knew it was going to take an outstanding salesperson AND JOHNNY MET THE REQUIREMENTS ON EVERY SINGLE LEVEL AND I WILL ALWAYS SEND FRIENDS & relatives to him! More