Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Bill Jacobs Volkswagen

Naperville, IL

Overview
Employees
Reviews
Vehicles
4.6
497 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
Contact Dealership
View Awards

2211 Aurora Avenue

Naperville, IL

60540

Directions

Top Reviewed Employees

Ricardo Echeverria at Bill Jacobs Volkswagen

Ricardo Echeverria

Sales Advisor
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 33 Reviews
Chris VerHagen at Bill Jacobs Volkswagen

Chris VerHagen

Sales Manager
5.0
This rating includes all reviews, with more weight given to recent reviews.
View 18 Reviews
Darren Heath at Bill Jacobs Volkswagen

Darren Heath

General Manager
4.3
This rating includes all reviews, with more weight given to recent reviews.
View 11 Reviews
Kelsie Stowe at Bill Jacobs Volkswagen

Kelsie Stowe

Sales Advisor
not yet
rated
Employees need five ratings within 24 months before we can calculate an average rating.
View 2 Reviews
More Employees

Latest Reviews

August 03, 2025

This was my second attempt at purchasing a vehicle through Bill Jacobs Volkswagen, and unfortunately, it ended in disappointment again. I was looking to trade in my 2024 Golf R for the newly improved More
by iwally89

Employees Worked With

Brenda Arteaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Butts
1.0
This rating includes all reviews, with more weight given to recent reviews.

July 28, 2025

Friendly, professional and courteous people. Made every effort to make sure we were satisfied with purchase of our new vehicle - from trade-in of car to financing options, special offers and dem More
by Happy customer

Employees Worked With

Kelsie Stowe
5.0
This rating includes all reviews, with more weight given to recent reviews.

July 01, 2025

Purchased 2 vehicles at once. Very friendly and helpful. Understandable and fast. I was pleased with how I was treated. More
by Constantin

Employees Worked With

Rob Butts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Styles
5.0
This rating includes all reviews, with more weight given to recent reviews.
More Reviews

Dealership Inventory (215 Vehicles)

used 2023 Volkswagen ID.4 car, priced at $29,991
2023 Volkswagen ID.4
used
Aurora Red Metallic w/Black Roof exterior
Automatic
All-wheel Drive
$29,991
View Details
new 2025 Volkswagen Atlas car, priced at $43,764
2025 Volkswagen Atlas
new
Pure Gray exterior
Automatic
All-wheel Drive
$43,764
View Details
used 2022 Ford Explorer car, priced at $32,072
2022 Ford Explorer
used
Carbonized Gray Metallic exterior
Automatic
Four-wheel Drive
$32,072
View Details
used 2016 Volkswagen Passat car, priced at $11,897
2016 Volkswagen Passat
used
Pure White exterior
Automatic
Front-wheel Drive
$11,897
View Details
used 2024 Audi Q5 car, priced at $33,268
2024 Audi Q5
used
Mythos Black Metallic exterior
Automatic
All-wheel Drive
$33,268
View Details
new 2025 Volkswagen Taos car, priced at $33,116
2025 Volkswagen Taos
new
Pure White exterior
Automatic
All-wheel Drive
$33,116
View Details
More Inventory

Photos & Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Free Coffee
  • Free Drinks
  • Free Loaner Cars
  • Free WiFi
  • Television
  • Vending Machines