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Bill Jacobs Volkswagen
Naperville, IL
535 Reviews
Bill Jacobs is a name you can trust. Still, after 50 years in the automotive business, we appreciate our customers more than ever and will work hard to maintain life-long relationships. We pride ourselves on delivering a level of customer satisfaction beyond your expectations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
June 15, 2026
Robert Butts was beyond great to deal with as the
salesman. Bill Jacobs met all my requests swiftly and without concern. I am really excited with my new VW 2026 Tiguan SE. If you have never been to B
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by robert.bava
June 05, 2026
The place and the team is very proffesional, nice, and
friendly. Marc was helping us and he did a excellent job. Thank you.
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by beatakosakowski
Employees Worked With
Marc Bernard
June 01, 2026
I had a great experience at this Bill Jacobs dealership!
I highly recommend salesman, Marc Bernard!
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by madison flondor
Employees Worked With
Marc Bernard
Dealership Inventory (312 Vehicles)
Photos & Amenities
- Vending Machines
- Television
- Free WiFi
- Free Loaner Cars
- Free Drinks
- Free Coffee
- Express Service
- Drive-In Service
- Customer Lounge Area
- Cable TV
- Authorized Parts Store
- Authorized Accessories Store
