eCarOne

So Intuitive Every step of this process was incredibly simple, from searching to test driving to purchasing. I’m very happy with the service and the experience. Every step of this process was incredibly simple, from searching to test driving to purchasing. I’m very happy with the service and the experience. More

Great place for a luxury car. Loved everything. Justin went above and beyond to make the whole sale experience a wonderful and quite pleasant one. Got a great deal on the vehicle t Loved everything. Justin went above and beyond to make the whole sale experience a wonderful and quite pleasant one. Got a great deal on the vehicle too. Highly recommend. More

Mercedes E-550 Coupe Vince made my experience stress free. He had the cars that I wanted to test drive ready and waiting when I showed up to my appointment. A true profe Vince made my experience stress free. He had the cars that I wanted to test drive ready and waiting when I showed up to my appointment. A true professional who takes pride in giving great service. I will send anyone looking for a luxury car his way. More

Ecarone lack customer service culture I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that the I saw a car on eBay, in the ad ecarone has the "make an offer" option, so I sent one about 3% less of the sale price. I got an email stating that they dont negotiate the price, yet they are using a format that is based on "making an offer". I called them to find out about the options, spoke with Keith Lindlau, then with a sales mgr named Paul Adkins. I sent Paul email and text messages the following day but he did not even to bother replying back. i am deeply disturbed about the way the are treating me before making the sale, when they are supposed to impress me and gain my confidence. After no response from Paul, I called the dealer and spoke with another sales person, his name is Dylan. But once he got my name and number he found me on their system and he was no longer interested in reviewing the car and answer some questions about the car options. It seems they just care about making an sale, not working for it. Buyers be warn, I spoke with 3 different people, and none of them were interested in helping me. it seems the company culture is lucking customer service. More

I'll never go anywhere else to buy a car! You definitely can't beat the selection and prices at eCarOne. It's a simple, transparent and hassle-free way to buy a car. Starting with Elias, I ex You definitely can't beat the selection and prices at eCarOne. It's a simple, transparent and hassle-free way to buy a car. Starting with Elias, I experienced quick, helpful and honest communication with no pressure from the moment I inquired through the website on the availability of the car I eventually purchased. Most of my interaction continued online through emails and text messages to minimize the time spent at the dealership for the transaction. Elias, Masoud, and Jaime were all fantastic and a pleasure to work with. After only buying my previous cars at traditional automobile manufacturer's dealerships, I'll never go anywhere else but eCarOne again! More

Busy day It was a busy Saturday & our experience was still quick (as possible) and easy. Great staff, no shopper stalkers & a pleasant car buying experience. T It was a busy Saturday & our experience was still quick (as possible) and easy. Great staff, no shopper stalkers & a pleasant car buying experience. Trisha was nice & the other young man that helped us was very fun& friendly. The car could have been detailed a little better (there was still fast food cup under the seat) but that’s small stuff compared to how seamless everything else went. More

Elias was Amazing! We are frequent car buyers - usually every 2yrs. And this was by far the easiest, most seamless, and professional transaction to date. Elias was fas We are frequent car buyers - usually every 2yrs. And this was by far the easiest, most seamless, and professional transaction to date. Elias was fast and succinct in his communication and service. Would highly recommend and we will be coming back for all future purchases. More

Exceptional Service!!!! Elias made my car buying experience pretty easy and fast. He made everything ready by the time I reached the dealership! He was honest and over-viewed Elias made my car buying experience pretty easy and fast. He made everything ready by the time I reached the dealership! He was honest and over-viewed all the benefits and required packages after purchase. He quickly arranged 2 cars back to back for test drives other than the one I chose to test drive with an appointment. His service is appreciable!!!!!!! I would highly recommend this dealership for new car. More

Amazing . I rellay admire all the hard work done by Mr. Ash ...he was so profesdional in explaining all car features and giving very helpful advices... thank yo I rellay admire all the hard work done by Mr. Ash ...he was so profesdional in explaining all car features and giving very helpful advices... thank you Ash and all ecar employees ... Ramzi Emsaytif More

Nice expierience and short time to finalie sale I felt the dealership was honest and upfront with everyth8ng. They know what’s going on. The only downside would be that it took everything a good par I felt the dealership was honest and upfront with everyth8ng. They know what’s going on. The only downside would be that it took everything a good part 9f the day because my salesman was helping m9re people than I felt he should be. I was left alone for quite some time while he was with several other customers. Other than that, it was a great experience. More