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Five Star Ford
North Richland Hills, TX
8,778 Reviews
Five Star Ford was named to represent the very best. From the beginning, Sam Pack chose the Five Star name as a promise of excellence in service, experience, and community commitment. That vision has guided every Five Star dealership since day one.
Since opening our doors on August 1, 1991, Five Star Ford North Richland Hills has proudly served North Richland Hills, Fort Worth, and the surrounding areas. As a family-owned dealership, we have built our reputation on trust, transparency, and long-term relationships. Today, we are one of the top-performing Ford dealerships in the nation, ranking in the Top 10 for both new and Certified Pre-Owned sales and standing as the #1 Ford dealer in the DFW area. We are also the only dealership in the country to earn the Ford Triple Crown Award 24 years in a row and a 25-time President’s Club winner. Just as important, we remain deeply connected to our community, supporting organizations like the American Cancer Society, Boys & Girls Clubs of Greater Tarrant County, and many local schools, churches, and civic programs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
July 15, 2026
Darrin was very professional and courteous made the
process as painless as possible. I will be calling him for my next vehicle.
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by dr.plumber.db
Employees Worked With
July 13, 2026
After having a poor experience at another Ford
dealership, I took my business to Five Star at the recommendation of a coworker.. Alfred and Justin absolutely knocked it out of the park.. well do
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by NanceUSMC
Employees Worked With
July 11, 2026
Very pleased with the whole process from test drive to
delivery. Received fair value for my trade-in. Will certainly do business with them again.
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by craig.a.andersen
Dealership Inventory (742 Vehicles)
2026 Ford Explorer
new
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
Photos & Amenities
- After Hours Drop-Off
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Shuttle Service
- Television
- Vending Machines
