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Smithtown Volkswagen
St James, NY
2,282 Reviews
Our Volkswagen franchise has served Long Island for nearly 2 decades, and our family has been selling cars in the area for far longer. That's right, we are a family owned and locally operated dealership. That means we can provide you with a level of customer service that the big chain dealerships just cannot provide. We want to get to know you, and we want to help you get into the great car that you deserve.
Smithtown Volkswagen is located right in St. James, and that allows us to serve Suffolk County, the North Shore, and all of Long Island. If you live or work in Hauppauge, Stony Brook, Kings Park, Commack, Huntington, or any of the surrounding areas, then you should stop in and see us soon. We would love to help you get into a new Volkswagen or pre-owned vehicle today.
At Smithtown Volkswagen, we believe in being transparent in all aspects of our business, and that includes pricing. When we put a price tag on our vehicles we will show you where that price comes from. Not only will this allow you to directly compare our vehicles against each other or even against our competitors, but it will also empower you to effectively make the right automotive decision. Come to Smithtown Volkswagen for transparent pricing and a transparent car buying process.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 04, 2025
Smithtown VW provides great service to their customers!
Prompt and efficient. Friendly staff. Thanks Jasmine! Thanks Mike!
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by CWTALK3
Verified Customer
Verified Customer
October 29, 2025
Michael Dougherty is a very cordial and knowledgeable
salesman. He sold me Acura MDX 2023. Vehicle was in immaculate condition and all the items in Out-of-Door-Price clearly disclosed. Tom Cayapano did t
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by JerzyG_AcuraMDX
Verified Customer
Verified Customer
October 28, 2025
The agent was very helpful and professional.
I did not wait a long time. The diagnosis of the problem was identified and solved. I found every VW employee I dealt with to be courteous and hel
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by lfgilders
Verified Customer
Verified Customer
Dealership Inventory (273 Vehicles)
Photos & Amenities
- Customer Lounge Area
- Free Coffee
- Shuttle Service
- Television
- After Hours Drop-Off
- Free WiFi
- Free Loaner Cars
- Home Delivery
- Virtual Appointments
- Vehicle Sanitization
