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West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

Rochester, NY

4.6
1,080 Reviews
Call Dealership (585) 352-6600
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4477 Ridge Road West

Rochester, NY

14626

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1,080 Reviews of West Herr Chrysler Dodge Jeep RAM Fiat of Rochester

August 26, 2025

very good service, job done effectively and on time. Also tech was very friendly and explained everything More

by enjarvis38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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August 25, 2025

After a lub, oil and fillter I found the air cleaner cover loose as not fully seated. The far right fastener was never tightened and had to re-install the cover. More

by gwrightradio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Writer
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Aug 26, 2025 -

West Herr Chrysler Dodge Jeep RAM Fiat of Rochester responded

We are sorry to hear this was your experience with us. If you could please reach out to our Service Manager to look into this further for you. You can reach Chris at 585-617-1861. Thank you.

July 29, 2025

Both the salesman (Sabri) and the dealership were excellent to work with. They worked through the paperwork, staying late to deliver the vehicle in one day. They made it easy to buy the truck. More

by MilliesDad2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabri , Roland Tabacco
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July 18, 2025

Sales person Ahmet was excellent and great at his job. We will get cars from him in the future More

by Ozlem
Recommend Dealer
Yes
Employees Worked With
Ahmet
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July 05, 2025

Not sure why this was sent to me. They ordered a mirror a couple months ago! I haven't heard a word wondering if it even got ordered! More

by michaelfuierer
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Andreano
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June 21, 2025

Kirsten and The staff, we're extremely professional and very very helpful with my needs I will always go to West her for my automotive needs More

by jp2695346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Ansari, Mark Ivison
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June 15, 2025

West Herr is. A great dealer and makes shore.you are satisfied. I have always had great service. More

by filterking82@gm.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Nash
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June 11, 2025

Was treated with respect. Had a great sales person. Everyone there was friendly & helpfull. I would buy another car there More

by djepsen27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Huynh
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June 10, 2025

Very friendly. Helpful to customers. Easy to do business with. Why 5 words? A few say it best More

by rknight1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Tamayo
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June 01, 2025

It was a pleasure to work with Johnny D. and the team at West Herr. It was the best experience. More

by Dana
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John ( Johnny D ) DiPasquale, Sami Ansari
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