Excellent as always - Bandit 1
Eric Burks has to be one of the best at his profession. We have bought 8 cars from Eric over the last 15 years. Everyone at the dealership was friendly, helpful and professional. A great experience all around. I shall return.
Arie was excellent as well
Top Reviewed Specialists At This Dealership
Sales & Leasing Consultant
Daughter’s first car purchase! - Lexus350
Genna is fantastic! It was my daughter’s first car purchase since getting her big girl job in Savannah Georgia. Genna made the process simple and even delivered the car to Decatur when my daughter was in town for a wedding. She is a jewel!
Sales and Leasing Consultant
love my new car - sap1513
I had a great experience at Jack Ingram. Chris Black helped us every step of the way. He gave me a great comparison of the different cars that I was interested in, and I feel certain I made the best decision thanks to his help.
Mercedes-Benz Sales Consultant
Dealership Shined While Working With Insurance Company - Screwed Too
My experience from day one with Mercedes of Dothan was nothing but positive. The dealership maintenance supervisor, Steve Phillips, worked with me personally through every step of getting my Dodge Sprinter based RV back to running status after dealing with a lightning strike. Dealing with insurance companies can really be exasperating and this was the case on this claim, but finally got everything back to running as per normal.
Steve was always responsive to my emails and answered my calls or returned them promptly. The biggest thing in my mind is that I was really concerned about my RV sitting outside in all the bad summer heat and weather. Steve took my concern to heart and made sure it was under cover the whole time it was there and that was almost two weeks or more because of the insurance company.
Can't thank him enough for that! He is definitely a man of his word!
I also want to thank Tony Timmerman, a service advisor there. He worked with me when I took the RV in and when I left. Enjoyed working with him and he was a great help both on my arrival by tow truck and driving off the lot.
I totally recommend this dealership and their technicians for work on the Sprinter Fleet. I never felt like I wasn't in good hands!
Don Coleman Jr.