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PHONE-EMAIL CONTACT W/SERVICE - drillsgt1960
I am "still waiting" for my dealer to apply more pressure on Corporate to resolve my issue with a fuel gauge that does not always give correct reading and/or the reading changes by itself indicating that I do not have the correct level of fuel in the car. Almost $2000 in parts/labor have been spent thru my auto service contract (which cannot be renewed do to high costs against it) and the problem still exists for almost a year.
Top Reviewed Service Specialists At This Dealership
Certified Service Advisor
Could not have gotten better service than Mike and Jimmy.... - Ford F250 2021
Could not have gotten better service than Mike and Jimmy. Great dealership and stood up to their word. Come out and see them. Alabaster Alabama
Jacky Jones Ford Lincoln Mercury and specifically Jeff... - Jim
Jacky Jones Ford Lincoln Mercury and specifically
Jeff King provided a most comfortable and enjoyable experience! THANK YOU
Second vehicle purchased from Jacky Jones and the experience couldn’t be BETTER !!
New Car Buying - b.mccarthy620
From the time we walked in the door, with a service issue, until we left with a new car, we were treated almost like family. Everyone was smiling and welcoming-even of the dog. There is a good possibility that we would drive from Tennessee to Montgomery if we were to purchase another vehicle.
recall Mishap - youngbll
Hi I took my Jeep Cherokee here for 2 recalls. Driving home that night, my car starting acting crazy. It was speeding when I wanted it to stop and lunging periodically when driving. I called the service department to discuss. They were concerned and wanted me to get it back to them right away. Due to my work schedule, it would have been 4 days before I could get it to them. The service department came to my work and picked up the car, fixed it and brought it back to me. They didn't want me driving around with the car acting so nutty. They indicated the recall had malfunctioned and repeated the recall procedure followed by a test drive to make sure all was ok. Thanks for the extra effort to make sure my car was corrected.
Warranty Work - Cathy Speir
Took my Kia Soul to Crown Kia to have warranty work done on it. It was done in a very timely manner. Will gladly be going back for all my service work.
Hughes Auto service Fixed my Hyudai, the part was put on... - boingy1
Hughes Auto service Fixed my Hyudai, the part was put on wrong then they charged me again to put the right part on when the manager agreed to waive the service charge, the charge was on the bill anyway. Also Dean Team Hyundai did not fix my service problem back in November when they first had, said they did not have time.
Great Car Buying Experience - Kimberly Jackson
I purchased a my first Subaru (Outback) in January 2017 and have been very happy with my car. I have been in for one oil change, and since I live out of town Angie in the service department made it very easy for me to come over and get some errands done while I waited on my vehicle. I bought my car from Richard and he followed up very thoroughly asking if I had anymore questions about my vehicle, ensuring that I got everything I needed. So far I have had a great experience, and realize that I should have bought a Subaru in the first place!