Brought my 2018 Jeep Renegade in under warranty repairs... - Bstefancik8
Brought my 2018 Jeep Renegade in under warranty repairs to get the power steering system replaced on 1/17/2020. It’s now been an entire week and they’re still unable to supply me with a rental, 9 months pregnant and left without a car.. possibly have to go another week or month like this. To get any updates on my vehicle I have to call in and sit on hold everyday just for them to beat around the bush and say they’ll give me a call when they find out anything new (never do)
Even contacted Jeep Corporate who is willing to cover the rental for additional days, but they’re also leaving them on hold for long periods of time and not updating them. Extremely disappointed with the customer service, wish I had never bought a new car from Genes Chrysler in Fairbanks.
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