Infiniti on Camelbacks customer service was phenomenal - Nina
I am a returning customer 4x over. Let me just start off by saying the reason I come back time and time again is the excellent customer service I am provided at this dealership. Jacob helped me find the perfect car for me. He helped make sure he really keyed in everything I was looking for and he did that and more. After purchasing the vehicle Lon the client loyalty manager came out to make sure I knew all the functions of all the bells and whistles I had in my new car. The experience was great and I am very grateful for Lon educating me on many things I was unaware my Infiniti had to offer. I was definitely pleasantly surprised. I will be returning to this dealership in the future as a loyal customer.
Top Reviewed Specialists At This Dealership
Client Loyalty Manager
Legendary - Fscjr9
Being Involved in the Technology Business sector for the past 40 years, one witnesses patterns develop. Fluctuations of an industries goods and services, are inevitable, as it is in life in general. Although there are exceptions where fluctuations are anticipated and embraced in a positive manner, simply said the ones committed to integrity will compete honestly and thoroughly to produce the long term favorable constant.
Scottsdale Infiniti Service Departments representative Eric has proven a reflection of the aforementioned integrity. I have witnessed his ability to interact seamlessly (listen and explain) with a wide range of customers, including the members on his team. Although to understand an electric-mechanical system requires a skill, interacting with all the facets involved in an industry requires much more for long term success. It does take aptitude, attitude, experience and skill, but most importantly is the integrity with which this package functions. To find a product and repair shop one can trust is truly valuable. Worth mentioning is the 2012 Infiniti I own which has been serviced strictly by Scottsdale Infiniti for the past 5 years. I currently receive compliments and offers to purchase this vehicle from a wide range of people rather often due to its current condition.
Automobile technician groups need brand specific specialization these days. Just training, certificates and factory authorization are not guarantees of workmanship. A well seasoned technician knows that experience, training and intelligence are not a guarantee for outcome; again.... there needs to be integrity and attitude in the environment. All personnel on particular team in a professional environment of respect and positive energy flow, will then provide the best steady positive results. All the experience in the world cannot thrive properly without these ingredients and good moral character. Outcome of this nature reflects this department.
Best dealer ever for service - SkipB
Dustin once again took care of my service needs extremely well and had me in and out rapidly. He and his guys found a small issue on a warranty item and took care of that as well. Simply the best service department I have ever dealt with in many years of using dealers to take care of my cars.!
My experience with the Service Department - Johnf
We have two infinity cars and we live in Prescott. It is 100 miles + each way. We are glad to drive 200 miles because of your Service Consultant Greg Geiser. His professional attitude, knowledge , and his concerns for the customer is truly unbelievable. He listens, makes recommendations, and gets the work completed as promised. We had had three service appointments and our satisfaction has been 100%. The quality of the repairs. has been excellent.
The 200 miles mean nothing when it comes to the safety of our family. Greg has given us peace of mind.
Thank you infinity of Peoria for employing Greg and thank Greg for doing an exceptional job.
I have purchased 3 new Infiniti cars from Infiniti of... - Madcitybadger
I have purchased 3 new Infiniti cars from Infiniti of Tucson. I have always been treated in a very strait forward and professional way. Their new dealership is the nicest in town. I highly reccomend Infiniti of Tucson.
INFINITI on Camelback