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Just bought a 2021 ford explore from bobby flippo at... - LEWIS PAULA1234
Just bought a 2021 ford explore from bobby flippo at mclarty ford lincoln an I love it . If your in the market for a new or used car see bobby flippo!!!! Love my new
Top Reviewed Specialists At This Dealership
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Got my vehicle in quickly and were up front about the... - Dugger
Got my vehicle in quickly and were up front about the costs. Staff was very friendly. Jackie was extremely helpful. Will definitely use for my future service needs.
Sales department sent me numerous emails trying to... - Steve T
Sales department sent me numerous emails trying to solicit my business, yet never answered any of my questions when I asked about several used vehicles. Worthless.
just nowFreaking terrible service. First Amber from... - Jennifercothren
Freaking terrible service. First Amber from service is a xxxxx and doesn't seem to like her job just plain rude. Second, I came from out of town on 1/22- 1/25, stayed an extra day bc I didn't feel safe driving 4 hours home. My rotars were hot to the touch and the brakes were giving off a terrible smell. Told them the smell started when I got new breaks almost 3 weeks prior. They kept my car all day just to tell me nothing is wrong with the car. So I drive home 4 hours away. Fast forward to 2/7 I drive to a friend's house which is 12 miles down the road and I get out to my brakes SMOKING!!!. I have video of it. So I take it to my FORD dealership and they found my brakes were installed INCORRECTLY. And caused damage to the brakes along with the rotars. How in the world does COGSWELL not check my brakes like I asked them to. Instead of DOING THEIR JOB. They decide to slack off and just drive my car down the road to DETERMINE my car didn't have anything wrong with it. When IN FACT something was wrong! When it comes to brakes yall should be more observant and get qualified xxxxing people working there. I'm glad i made it home safely with my 2 girls. Y'all should not even have these doors open. What a shame and disgrace this place is. I will never be back. And I will let everyone know about what yall did. 🖕
First I tried to make an appt and the service Dept never... - Dan B
First I tried to make an appt and the service Dept never answered the phone or call me back so I downloaded the Lincoln appt and did it online. I dropped my car off the night before for a 7:45 am appt. I told them the diagnostic code snd what needed to be done. I did not hear from them the next morning and called 6 times service never answered. Then I got a voice message to call them at noon. Same thing no answer finally 2 hours later after multiple attempts I got to talk to someone who told me what needed to be done ( which I already knew thus I took it in for service). Then they tell me they can’t get it done by 5 pm. Keep in mind I am on vacation with one car and have to check out of my Vrbo rental the next morning. Didn’t get it until 10 the next morning. Don’t use these people. They don’t even answer the phone or call you back promptly. $800 later and scrambling to get out of the house and loaded I got my Navigator.
Brock is the best sales person here. I’ve bought 2... - Loren Willits
Brock is the best sales person here. I’ve bought 2 vehicles from him. Great personality and awesome guy all around. I don’t deal with anyone else at SWA but him!
no problems - explorer
performed all I needed checked and changed all fluids, rotated and pressured tires checked brakes lights and belts battery, wipers ,and did overall inspection and test drove car
Took my truck in for a tune up they broke a plug in the... - babooqueupset customer
Took my truck in for a tune up they broke a plug in the engine block and now wants me to pay $5000 in repairs
McLarty Daniel Ford