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Our purchase was at Cavenaugh Hyundai. Our experience... - CdBrooks
Our purchase was at Cavenaugh Hyundai. Our experience was great. Nathan was our sales person and he was very upfront with pricing and trade. At no time was he pushy, like some are apt to be. The purchase was not a long, drawn out process either. David completed our financing. He was thorough in explaining GAP, extended warranty, etc., but was also never pushy.
The salesman is as much like a friend to us as a car... - sberdine
The salesman is as much like a friend to us as a car salesman. The service and parts department are eager to help, and it is a friendly, professional staff. Walking in the entry door of the dealership, is a welcome greeting and smiling faces. I like the corporate attitude.
no problems - explorer
performed all I needed checked and changed all fluids, rotated and pressured tires checked brakes lights and belts battery, wipers ,and did overall inspection and test drove car
New tires mounted on 2017 subaru. - Subaru17
Contacted parts department to order goodyear tires. Very friendly. Arrived for appointment and was greeted with a smile. They took my keys and in about forty five or so minutes, my car was ready. Very pleasant.
Liars, Cheaters, Scammers!!! - chalet333
The Sales Manager Jeff showed us the list of all the work that was performed and that the truck was thoroughly checked out. Liar!!! The oil and trans fluid were NOT changed. The air filter was PACKED with thick dirt. The cabin filter was old, dirty and twisted out of shape and the cover for the cabin filter box is missing. Didn't even make it home the first day and the problem code light came on. The list goes on... Oh, yeah, they are all very nice and friendly, telling personal stories to make you feel more comfortable. Bad deal!!!
I have a F150 truck with 25,000 miles that leaks oil.... - Cindy
I have a F150 truck with 25,000 miles that leaks oil. It's now in the shop for the 4th time, they say the cannot find the problem.
De queen ford also sells new dodges. I bought my car in... - shelb75
De queen ford also sells new dodges. I bought my car in march from a different dealership and have had nothing but problems out of it. I live closer to de queen than the dealership I purchased it from so when it began having more steering problems I took it to them to work on it. They said there was nothing wrong w it. A week later my traction control went out and i couldn't control thr car at all and it would barely move. My breaks also went out. Roadside assistance came and got the car and took it back to them and it has sat on their lot for over a week now and they haven't even looked at it. They have yet to get us a rental and we spent 2 hours on the phone today trying to arrange a pick up for one. The owner was very rude and the service manager who has been there less than a week has no clue what he is doing. Then they informed us and I quote "we take care of our own here and we would appreciate it if you had the dealership you purchased the car from come pick it up off our lot" basically saying they would not service my car and they wanted nothing to do with it. They treated my mother and me like we were inferior and we didn't know what we were talking about. We informed them that this isn't the first time the car has been in the shop for serious issues and it wasn't our first rodeo. We know our warranty rights and they will never get our business again. Baboons could do their job better.