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I could not have been anymore pleased with the service... - AlliBlueFlame
I could not have been anymore pleased with the service and awesome car I got when I wasn't even looking for one!!! Total meant to be type of story or fairytale....Also am glad to have done hometown business!!!
Easy to deal with, surprised me with better offers than... - Insure34
Easy to deal with, surprised me with better offers than Little Rock dealers. That has not happened to me in the past and I have bought a few cars.
The absolute worst salesman professionalism I have ever... - Hicks
The absolute worst salesman professionalism I have ever seen from a car dealer. It took them 4 days to contact me after the salesman promised to send me an email that day with the credit app. I finally had to buy a new car from another dealership. I would never ever recommend this dealership to anyone I will always do them away. You would think that with the shortage of cars you would be willing to do everything you could to get a sale but apparently will is way too busy
De queen ford also sells new dodges. I bought my car in... - shelb75
De queen ford also sells new dodges. I bought my car in march from a different dealership and have had nothing but problems out of it. I live closer to de queen than the dealership I purchased it from so when it began having more steering problems I took it to them to work on it. They said there was nothing wrong w it. A week later my traction control went out and i couldn't control thr car at all and it would barely move. My breaks also went out. Roadside assistance came and got the car and took it back to them and it has sat on their lot for over a week now and they haven't even looked at it. They have yet to get us a rental and we spent 2 hours on the phone today trying to arrange a pick up for one. The owner was very rude and the service manager who has been there less than a week has no clue what he is doing. Then they informed us and I quote "we take care of our own here and we would appreciate it if you had the dealership you purchased the car from come pick it up off our lot" basically saying they would not service my car and they wanted nothing to do with it. They treated my mother and me like we were inferior and we didn't know what we were talking about. We informed them that this isn't the first time the car has been in the shop for serious issues and it wasn't our first rodeo. We know our warranty rights and they will never get our business again. Baboons could do their job better.
Last week we purchased a used vehicle from Riser Ford.... - Jnk4me
Last week we purchased a used vehicle from Riser Ford. Although we were told the vehicle has been fully serviced within the first week we had to replace brakes, get a new battery and have an oil change.
I will never understand this Dealership and I hope you... - Brookssimkins06
I will never understand this Dealership and I hope you all (Customers) have better experience than myself. First the Price started off like this......$52,999 which was on the website and they did not come down any even after asking Cash price. So I said not interested and Salesman said he will let his manager know. Salesman then next day which was a(Friday April 16th) said cash price $51,133 and now that got me back interested, and on Tuesday I said let's do it. Salesman then said price changed and now its $52,999(Tuesday April 20th) went up $1,866 dollars in 4 days in the middle of the month and said that it's market valued and it's like gas prices. So after chewing on the fact the price went up that much in 4 days I finally decided (Monday April 26th) to go with it knowing that I could get a brand new 2021 Lariat truck for the same price as this 2018 USED LIMITED TRUCK but i did like the Limited so i said get the paperwork going for delivery and he said OK!!! Soooooooo about 20min go by after telling him to get it going he tells me that we have to come in to sign papers, that was the thing was this Dealership talks about Delivery BUUUUUUUUT you have to go there to sign is what you don't see. Well if I was there to sign then I would drive the vehicle back with me right? So what's the big advertisement about "We Deliver"? Anyways that's what the deal breaker was. I live 2hrs away and can't get away to make that happen. OH, and the salesman told me that the credit app is good for 2 more days then I would have to fill out another credit app and it would hard hit my credit again is what he said. Another thing I don't understand is why is it that there competitors deliver WITH PAPERWORK TO SIGN and Superior Ford does not🤷🏼♂️. No telling how many more sales they have lost due to something as silly as this. You would think by upping the price almost 2k more dollars and the customer still wanting it they would deliver a $54,000 dollar pickup with paperwork 2hrs away, but they dont. They would rather loose a sale in which they did.
no problems - explorer
performed all I needed checked and changed all fluids, rotated and pressured tires checked brakes lights and belts battery, wipers ,and did overall inspection and test drove car