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I would like to commend Jon Huffman and the service dept.... - tramsey515
I would like to commend Jon Huffman and the service dept. for helping me get my 18 F150 back on the road. My wife and I were on vacation and pulling a camper when the check engine light came on and it began running poorly. After dropping the camper at our campground, I called Jon and explained we were on vacation and 800 miles from home in Ohio and needed his help. He agreed to get me in as soon as possible, diagnosed the problem the same day, got the needed parts, and had us on our way in a few days with a new catalytic converter.
I know they were very busy and I truly appreciate that they were able to make time to help us.
Top Reviewed Service Specialists At This Dealership
Customer Service Manager
My lincoln was recently rearended by a larger vehicle... - Mable Marlowe
My lincoln was recently rearended by a larger vehicle (GMC Acaidia ) doing extensive damage to my MKZand i was injured all while my husband was out of town on business . I was sure i wanted CAVANAUGH to make the estimates of damage . I called the service department and talked to CARLOS And he went above his call of his duty to help me . He got my car into Hilltop Auto for estimates of damage . I HIGHLY Commend CARLOS For his Help . MABLE MARLOWE
just nowFreaking terrible service. First Amber from... - Jennifercothren
Freaking terrible service. First Amber from service is a xxxxx and doesn't seem to like her job just plain rude. Second, I came from out of town on 1/22- 1/25, stayed an extra day bc I didn't feel safe driving 4 hours home. My rotars were hot to the touch and the brakes were giving off a terrible smell. Told them the smell started when I got new breaks almost 3 weeks prior. They kept my car all day just to tell me nothing is wrong with the car. So I drive home 4 hours away. Fast forward to 2/7 I drive to a friend's house which is 12 miles down the road and I get out to my brakes SMOKING!!!. I have video of it. So I take it to my FORD dealership and they found my brakes were installed INCORRECTLY. And caused damage to the brakes along with the rotars. How in the world does COGSWELL not check my brakes like I asked them to. Instead of DOING THEIR JOB. They decide to slack off and just drive my car down the road to DETERMINE my car didn't have anything wrong with it. When IN FACT something was wrong! When it comes to brakes yall should be more observant and get qualified xxxxing people working there. I'm glad i made it home safely with my 2 girls. Y'all should not even have these doors open. What a shame and disgrace this place is. I will never be back. And I will let everyone know about what yall did. 🖕
100% Trustworthy - pat.fultz.18
I've been taking my 1994 Honda Prelude (my baby) to Honda Pro for several years now. They use only Honda parts and the quality of work is superb. They never try to push more service on you like some tend to do, they just put comments on your receipt letting you know any recommended work that might need to be addressed at some point.
Always friendly and helpful!
Good afternoon McLARTY Nissan dealership. I have recently... - mac25490
Good afternoon McLARTY Nissan dealership. I have recently had my 2015 Nissan Versa serviced at your service center. I scheduled a appointment with my service advisor Jordan Camp. Upon my arrival on Saturday April 11 I was greeted by Jordan. He explained to me in detail what services were going to performed on my vehicle. Jordan was very knowledgeable about all services that were going to take place that morning on my vehicle. Just want to give Jordan a high five for his excellent service and his job knowledge as a service advisor. Sincerely Michael Cox.
Trip to Little Rock for my oil change. - joe
I drive from Hot Springs to Little Rock to get my oil changed because I feel like that I can trust them. I hope McClarty Ford continues to treat me right.
I have a F150 truck with 25,000 miles that leaks oil.... - Cindy
I have a F150 truck with 25,000 miles that leaks oil. It's now in the shop for the 4th time, they say the cannot find the problem.
no problems - explorer
performed all I needed checked and changed all fluids, rotated and pressured tires checked brakes lights and belts battery, wipers ,and did overall inspection and test drove car
Took my truck in for a tune up they broke a plug in the... - babooqueupset customer
Took my truck in for a tune up they broke a plug in the engine block and now wants me to pay $5000 in repairs