What the? - StevenW
I have a 2019 Odyssey that was brought in for scheduled maintenance. I have been a long time client and fan of Norm Reeves, with a total of 8 Honda's and Acura's purchased from this group, along with a numerous amount of referrals. I was always a little skeptical after the "Mugg" dynasty left, however I am pleased to announce that the overall experience is still top notch. When I picked up of my Odyssey, I had noticed that there was a scratch on the display screen of my van. Contrary to the common stereotype of "Minivan owners", I actually have no kids, and use the van as my daily driver, and I like to keep my van clean on the inside and outside, so I knew that the scratch was not from me. I spoke to Brandon Son about it, and he immediately involved his manager Thomas Lowery to assist. A week later, my car is fixed, and everything was taken care of. Kevin, Brandon, Thomas, and the entire service team did a great job. Thank you for being upstanding team.
-Steven W
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